Paul Ownby
Sidney,MT
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals, willing to do the work others aren't willing to with a smile on my face.
Overview
2
2
years of professional experience
Work History
Supervisor
Dairy Queen Grill & Chill
Sidney, Mt
09.2023 - 03.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Led my crew members efficiently
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
Crew Trainer
Sidney McDonald's
Sidney, MT
05.2022 - 09.2023
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Education
No Degree -
Sidney High School
Sidney, MT05.2026
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Organizational Skills
- Organization and Time Management
- Basic Equipment Operating knowledge
- Basic Power tool Knowledge
- Training and mentoring
- Goal-Oriented
Timeline
Supervisor
Dairy Queen Grill & Chill
09.2023 - 03.2024
Crew Trainer
Sidney McDonald's
05.2022 - 09.2023
No Degree -
Sidney High School