Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Paul Roman

Certified Service Specialist
Tucson,AZ

Summary

Dynamic Certified Pedorthist and seasoned sales professional with a proven track record at Alan's Shoes and BBVA Compass Bank. Excelled in business development and customer service, achieving significant customer loyalty and meeting sales goals. Demonstrates adaptability and workload management, fostering strong relationships with healthcare providers and customers alike.

Overview

18
18
years of professional experience

Work History

Assistant Manager· Sales Associate

Alan's Shoes
Tucson, AZ
10.2012 - 12.2018
  • Engaged with customers through loyalty programs to build repeat business and enhance customer loyalty.
  • Handled returns and exchanges according to company policies.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.

Personal Banker

BBVA Compass Bank
Tucson, AZ
08.2008 - 08.2012
  • Provided customer service and assisted customers with transactions
  • Handled large amounts of cash
  • Customer profiling and mentioning different accounts to recommend
  • Build strong customer rapport
  • Meet sales goals

Certified Pedorthist

Hirsh's Shoes
Tucson, AZ
01.2001 - 06.2008
  • Developed relationships with local physicians to ensure quality patient referrals.
  • Trained and supervised orthopedic and prosthetic assistants and technicians.
  • Collaborated with physical therapists, podiatrists and other healthcare providers when needed.
  • Educated patients on proper use of foot orthoses or other devices prescribed to them.

Education

Certified Pedorthist -

SHOE SPECIALIST
Tucson, AZ
04.2006

Skills

  • Business development
  • Product and service sales
  • Adaptability and flexibility
  • Workload management

References

References available upon request

Timeline

Assistant Manager· Sales Associate

Alan's Shoes
10.2012 - 12.2018

Personal Banker

BBVA Compass Bank
08.2008 - 08.2012

Certified Pedorthist

Hirsh's Shoes
01.2001 - 06.2008

Certified Pedorthist -

SHOE SPECIALIST
Paul RomanCertified Service Specialist