Paul Roman
Certified Service Specialist
Tucson,AZ
Summary
Dynamic Certified Pedorthist and seasoned sales professional with a proven track record at Alan's Shoes and BBVA Compass Bank. Excelled in business development and customer service, achieving significant customer loyalty and meeting sales goals. Demonstrates adaptability and workload management, fostering strong relationships with healthcare providers and customers alike.
Overview
18
18
years of professional experience
Work History
Assistant Manager· Sales Associate
Alan's Shoes
Tucson, AZ
10.2012 - 12.2018
- Engaged with customers through loyalty programs to build repeat business and enhance customer loyalty.
- Handled returns and exchanges according to company policies.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
Personal Banker
BBVA Compass Bank
Tucson, AZ
08.2008 - 08.2012
- Provided customer service and assisted customers with transactions
- Handled large amounts of cash
- Customer profiling and mentioning different accounts to recommend
- Build strong customer rapport
- Meet sales goals
Certified Pedorthist
Hirsh's Shoes
Tucson, AZ
01.2001 - 06.2008
- Developed relationships with local physicians to ensure quality patient referrals.
- Trained and supervised orthopedic and prosthetic assistants and technicians.
- Collaborated with physical therapists, podiatrists and other healthcare providers when needed.
- Educated patients on proper use of foot orthoses or other devices prescribed to them.
Education
Certified Pedorthist -
SHOE SPECIALIST
Tucson, AZ04.2006
Skills
- Business development
- Product and service sales
- Adaptability and flexibility
- Workload management
References
References available upon request
Timeline
Assistant Manager· Sales Associate
Alan's Shoes
10.2012 - 12.2018
Personal Banker
BBVA Compass Bank
08.2008 - 08.2012
Certified Pedorthist
Hirsh's Shoes
01.2001 - 06.2008
Certified Pedorthist -
SHOE SPECIALIST
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