Paul Rooney
Maineville,OH
Summary
A team leader with a proven track record at Carriage House Carwash, excelling in problem-solving and safety adherence. Recognized for enhancing workflow efficiency and fostering collaboration. Skilled in CRM software and maintaining meticulous attention to detail, ensuring high-quality service delivery and client satisfaction. Adaptable and thrives under pressure.
Overview
15
15
years of professional experience
Work History
Team Leader
Carriage House Carwash
53 Grandin Rd
12.2021 - Current
- Assisted team in daily operations, ensuring adherence to safety protocols and procedures.
- Supported the work week planning by coordinating schedules and resources among team members.
- Adapted quickly to changing priorities, demonstrating flexibility in task management.
- Communicated effectively with team members to foster collaboration and maintain workflow efficiency.
Customer Service Representative
Spectrum
Blue Ash, OH
08.2020 - 08.2021
- Resolved customer inquiries efficiently, ensuring high satisfaction levels and timely responses.
- Managed customer accounts using CRM software, maintaining accurate and updated information.
- Collaborated with team members to enhance service delivery processes and improve efficiency.
Detailer
Pro Clean Carwash
Middletown, Oh
03.2011 - 11.2019
- Provided detailed specifications for interior cleaning, ensuring high-quality outcomes and adherence to client requirement.
- Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
Education
High School Diploma -
Kings Highschool
Kings Mills, OHSkills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Safety
- Fast worker
- works well under pressure
Timeline
Team Leader
Carriage House Carwash
12.2021 - Current
Customer Service Representative
Spectrum
08.2020 - 08.2021
Detailer
Pro Clean Carwash
03.2011 - 11.2019
High School Diploma -
Kings Highschool