Paul Sheppard
Clovis,CA
Summary
Proven leader with a track record of enhancing customer satisfaction and improving workplace efficiency at Jamba Juice. Excelled in employee training and cash handling, demonstrating decision-making capabilities and a customer service focus. Skilled in fostering a positive atmosphere while ensuring safety standards, contributing to significant operational improvements.
Overview
6
6
years of professional experience
Work History
Shift Lead
Jamba Juice
01.2022 - 08.2024
- Completed store opening and closing procedures.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Yard Worker
Various Neighbors
01.2019 - 08.2023
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Improved yard efficiency by organizing tools and equipment for easy access and optimal workflow.
- Mowed lawns using self-propelled and riding mowers.
Education
High School Diploma -
Logos Christian Conservatory
Clovis, CA05.2024
Skills
- Decision-making capabilities
- Customer service focus
- Employee Training
- Guest service
- Workplace Safety
- Staff Motivation
- Positive Attitude
- Cash Handling
Athletics
Played Baseball for 12 years from 1st grade through senior year. Hoping to continue playing on the Club team
Timeline
Shift Lead
Jamba Juice
01.2022 - 08.2024
Yard Worker
Various Neighbors
01.2019 - 08.2023
High School Diploma -
Logos Christian Conservatory
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