Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Singh

Bensalem,PA

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

21
21
years of professional experience

Work History

Regional Buyer

Holman BMW of Mt.Laurel
08.2024 - Current
  • Secured high-quality vehicles at competitive prices by effectively communicating requirements to suppliers and negotiating favorable terms.
  • Managed the entire lifecycle of vehicle acquisitions from initial sourcing through delivery, ensuring timely completion of each stage.
  • Conducted market research to stay informed on industry trends, ensuring the company remained competitive in its vehicle offerings.
  • Improved vehicle acquisition processes by negotiating contracts and collaborating with suppliers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Streamlined the vehicle acquisition process, resulting in faster turnaround times for new additions to the fleet.
  • Enhanced used car inventory management, streamlining processes for vehicle acquisition and disposal.
  • Collaborated with sales teams to ensure seamless transitions from vehicle acquisition to customer delivery.

KBB ICO Acquisitions

Princeton Porsche
09.2023 - 06.2024
  • Creation of inventory acquisition opportunities directly with consumers.
  • Manage Kelly Blue Book Dashboard
  • Coordinates leads generated from the KBB Buy Center (350-500 per month)
  • Utilize the KBB ICO tool to engage clients.
  • Generates appointments to purchase inventory directly from consumers.
  • Coordinates long-term follow-up to generate appointments.
  • Helps to transition acquisitions into transactions for any of the 10 businesses in the Northern Platform.
  • Performs Vehicle Condition Assessments.
  • Aides in analyzing inventory needs for the retail market.
  • Execution of inventory acquisition through KBB ICO, Centralized Appraisal Team, and Centralized Accounting.
  • Tracking of inventory opportunities and acquisitions.
  • Perform all other duties and special projects as assigned.

Vehicle Acquisition Manager

Mainline Automotive Group Audi,Porsche,Warehouse
04.2018 - 08.2023
  • Manage KBB ICO dashboard text, emails, phone calls.
  • Creation of inventory acquisition opportunities directly with consumers. Appraise vehicles. Helps to transition acquisitions into transactions.
  • Performs Vehicle Condition Assessments.
  • Paper up buying process.
  • Procured vehicles from various suppliers.
  • Negotiated with sellers to secure competitive prices for vehicles.
  • Assisted customers in completing paperwork related to their purchase.
  • Organized inventory for multiple locations and diversified product selections.

Assistant Used Car Manager

Precision Acura
05.2009 - 04.2018
  • Analyzed market conditions to determine pricing strategies for used cars.
  • Maintained relationships with local dealerships to source quality vehicles at competitive prices.
  • Prepared detailed reports on monthly sales performance and inventory levels.
  • Developed and implemented sales strategies to increase used car inventory.
  • Provided technical support and training to team members in order to maximize efficiency.
  • Researched automobile trends and industry news in order to stay abreast of current developments.
  • Facilitated smooth transitions between departments during handoffs of new and used vehicle orders.
  • Established strong relationships with vendors for parts procurement at discounted rates.
  • Conducted detailed inspections of pre-owned vehicles before making them available for sale.

Automotive Sales Professional

Davis Acura
01.2004 - 04.2009
  • Maintained up-to-date knowledge of new products and services offered by the dealership.
  • Handled customer complaints in a professional manner.
  • Generated leads through cold calling prospective clients.
  • Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
  • Assisted in developing customer financing options.
  • Performed market research on competitor vehicles and pricing strategies.
  • Provided product information, features, and benefits to customers.
  • Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
  • Greeted customers and identified their automotive needs.
  • Attended regular training sessions to stay abreast of changes in industry trends and regulations.
  • Processed transactions quickly and accurately utilizing dealership software programs.
  • Prepared sales contracts and other necessary paperwork for vehicle purchases.
  • Developed relationships with customers by providing excellent customer service.
  • Participated in trade shows and conventions showcasing dealership's inventory.
  • Explained differences between models to clients, comparing and discussing capabilities and features.
  • Responded to inquiries from potential customers via email and telephone.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.

Education

High School Diploma -

Bensalem Twp High School
Bensalem, PA
06-2003

Skills

  • Budget Development
  • Asset Management
  • Operational Efficiency
  • Team Leadership
  • Self Motivation
  • Customer Relationship Management
  • Task Delegation
  • Scheduling and Coordinating
  • Staff Management
  • Employee Development
  • Work Planning and Prioritization
  • Organizational Skills
  • Customer Service
  • Vehicle acquisition

Timeline

Regional Buyer

Holman BMW of Mt.Laurel
08.2024 - Current

KBB ICO Acquisitions

Princeton Porsche
09.2023 - 06.2024

Vehicle Acquisition Manager

Mainline Automotive Group Audi,Porsche,Warehouse
04.2018 - 08.2023

Assistant Used Car Manager

Precision Acura
05.2009 - 04.2018

Automotive Sales Professional

Davis Acura
01.2004 - 04.2009

High School Diploma -

Bensalem Twp High School
Paul Singh