PAUL SOTTILARE JR
Williamston,NC
Summary
Highly motivated and detail-oriented professional seeking a challenging position in the industry to utilize my skills as well as develop new abilities through career growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Police Officer
Williamston Police Department
Williamston, NC
06.2024 - Current
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Servicing Specialist
Ag Carolina
Williamston, NC
11.2023 - 06.2024
- Assisted clients with loan modifications, enabling them to maintain their loan status.
- Developed customized client solutions by thoroughly analyzing individual financial circumstances and needs.
- Conducted thorough research on complex issues, providing accurate information to clients while adhering to regulatory guidelines and company policies.
- Collaborated with internal departments, facilitating seamless communication and coordination for optimal customer service experiences.
Financial Services Representative II
State Employees Credit Union
Williamston, NC, US
01.2018 - 11.2023
- Accurately processed routine financial transactions such as cash deposits, withdrawals for customers, and opening new accounts
- Delivered exceptional customer service, proficiently addressing and resolving member account inquiries
- Effectively managed and maintained a balanced financial vault
- Entrusted with exclusive responsibilities typically reserved for highly reliable employees
Loan Processor
CresCom Bank
Washington, NC, US
05.2016 - 01.2018
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants
- Prepared documents for underwriting by verifying client income, credit reports and other information
- Worked with customers and loan officers via telephone to answer questions, process transactions and resolve issues
- Processed loans within various departments to achieve timely, accurate and fair proceedings
- Executed meticulous loan processing operations, demonstrating exceptional attention to detail
Assistant Manager
Piggly Wiggly Supermarket
Williamston, NC, US
08.2011 - 05.2016
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
Education
Basic Law Enforcement Certification -
Martin Community College
Williamston, NCSkills
- Cash handling
- Customer service and relationship building
- Account and transaction processing
- Knowledge of banking products and services
- Attention to detail and accuracy
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution
- Compliance with banking regulations and policies
- Multitasking and time management
- Proficiency in financial software and systems
Certification
Notary Public, Martin Community College, 2022, Certified to notarize important documents and signatures.
Timeline
Police Officer
Williamston Police Department
06.2024 - Current
Servicing Specialist
Ag Carolina
11.2023 - 06.2024
Financial Services Representative II
State Employees Credit Union
01.2018 - 11.2023
Loan Processor
CresCom Bank
05.2016 - 01.2018
Assistant Manager
Piggly Wiggly Supermarket
08.2011 - 05.2016
Basic Law Enforcement Certification -
Martin Community College