Nathan Ternisky
South Glens Falls,NY
Summary
Results-driven student with a strong commitment to applying academic knowledge in practical settings, adept at fostering collaboration and communication within teams. Proven ability to establish rapport with clients, demonstrating exceptional customer service skills and a solid work ethic. Achieved 100% accuracy in till reconciliation during tenure at Hannaford Supermarkets, showcasing reliability in financial transactions. Eager to leverage these strengths in dynamic team environments while enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Hannaford's Supermarket
South Glens Falls, NY
06.2021 - Current
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
Associate of Science - Business Management & Economics
Adirondack Community College, SUNY
Queensbury, NY12-2024
Bachelor of Science - Business Management & Economics
SUNY At Plattsburgh
Plattsburgh, NYSkills
- Customer service
- Microsoft Excel
- Service standard compliance
- De-escalation techniques
- Courteous demeanor
- Verbal and written communication
- New teller training
Affiliations
- South Glens Falls High School Marathon Dance: participant since elementary school contributing and in fundraising over 2 million dollars in community assistance for those in need.
- SLAMT1D - Vermont based organization to support Children Living with Type 1 diabetes. Over the last ten summers contributed and participated in the Vermont Classic Wiffle ball weekend tournament fundraising event. slamt1d.org
Timeline
Customer Service Representative
Hannaford's Supermarket
06.2021 - Current
Associate of Science - Business Management & Economics
Adirondack Community College, SUNY
Bachelor of Science - Business Management & Economics
SUNY At Plattsburgh
Similar Profiles
Randy PeeRandy Pee
Expeditor/Customer Service Leader at Hannaford's SupermarketExpeditor/Customer Service Leader at Hannaford's Supermarket
Dina FantasiaDina Fantasia
Scan File Corrdinator at Hannaford's SupermarketScan File Corrdinator at Hannaford's Supermarket
Aidan KennedyAidan Kennedy
Front End Sales Associate at Hannaford's SupermarketFront End Sales Associate at Hannaford's Supermarket
ERIC STOLARERIC STOLAR
IT Support Specialist II at Capital Region OrthopedicsIT Support Specialist II at Capital Region Orthopedics
Aleigha McAllisterAleigha McAllister
Front Desk Clerk at Chase SportsFront Desk Clerk at Chase Sports