Paul Van Oosterhout
Fort Walton Beach,FL
Summary
Collision repair estimator with strong track record in accurately estimating repair costs and efficiently coordinating repair processes. Adept at working within team to achieve optimal results and adapt to changing project requirements. Skilled in damage assessment, customer communication, and adherence to safety and quality standards. Known for reliability and results-driven approach in fast-paced environments.
Overview
37
37
years of professional experience
Work History
Collision Estimator
Gerber Collision
06.2021 - Current
- Supported customers throughout the repair process, addressing concerns and providing updates on progress.
- Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
- Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
- Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.
Auto Body Technician Assistant
Gerber Collision
09.2019 - 06.2021
- Assisted in completing repair jobs within specified timeframes, increasing shop efficiency and productivity.
- Ensured consistent quality control by routinely inspecting completed work for adherence to industry standards.
- Established a positive work environment by maintaining open communication and fostering strong relationships with colleagues.
Block Mason
General Masonery
05.2016 - 09.2019
- Collaborated with construction team members to ensure seamless integration of masonry elements into overall building design.
- Assisted in training new hires on best practices for efficient block laying techniques and quality craftsmanship standards.
- Ensured adherence to building codes and regulations by thoroughly understanding relevant guidelines for masonry work.
- Demonstrated versatility in masonry techniques by working with a wide range of materials including brick, concrete, stone, and glass blocks.
- Maintained safe work environments for all team members through proper equipment usage and adherence to safety protocols during masonry tasks.
Motorcycle Salesperson
Emerald Coast Harley
10.2014 - 05.2016
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Streamlined the sales process by efficiently managing paperwork, financing options, and registration requirements for customers.
- Expanded customer base through targeted marketing efforts, including social media promotion and email outreach.
- Enhanced customer satisfaction by providing knowledgeable advice on suitable motorcycles, gear, and accessories.
- Developed strong relationships with repeat clients through excellent communication and attentive service.
- Increased motorcycle sales by establishing rapport with potential customers and understanding their needs.
Motorcycle Salesperson
Brighton Harley-Davidson & Motor City Harley-Davidson
05.2014 - 10.2014
- Collaborated with team members to achieve monthly sales targets and maintain a positive work environment.
- Streamlined the sales process by efficiently managing paperwork, financing options, and registration requirements for customers.
- Expanded customer base through targeted marketing efforts, including social media promotion and email outreach.
- Enhanced customer satisfaction by providing knowledgeable advice on suitable motorcycles, gear, and accessories.
- Developed strong relationships with repeat clients through excellent communication and attentive service.
- Increased motorcycle sales by establishing rapport with potential customers and understanding their needs.
Relocation Consultant
Stevens Van Lines Inc.
03.2007 - 01.2014
- Managed local, intrastate, interstate, and international moves by estimating weight, packing, time and special services needed to properly perform all types of relocations along with navigating cultural differences and language barriers to ensure seamless relocations for clients.
- Developed strong partnerships with real estate agents to secure suitable relocating options for clients within their budgetary constraints.
- Enhanced client satisfaction by providing personalized relocation services and addressing individual needs.
- Streamlined the relocation process for clients through efficient coordination of transportation, and logistics support.
- Reduced client stress during the moving process by offering comprehensive support and guidance throughout each stage of relocation.
Construction Subcontractor
Belanger Builders Inc
04.2001 - 05.2007
- Worked with a General contractor in all areas of construction, including. Framing, interior and exterior finishing, plumbing, flooring, remodeling, drywall, painting, and roofing.
- Followed instructions and safety protocols while operating machinery and equipment.
- Inspected tools and equipment to maintain safety and efficiency.
- Estimated cost of labor and materials for flooring installs and replacement.
- Continuous monitoring of tools and equipment and maintenance to insure limited loss of production.
Assistant Manager, Outside Sales
Fastenal
04.2000 - 05.2001
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Developed strong relationships with key clients by providing exceptional service and support, leading to repeat business and referrals.
Team Leader, Assembly Line Associate
DENSO Manufacturing Michigan
03.1988 - 05.2000
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
- Operated various machines used in production processes.
Education
High School Diploma -
Holland Highschool
Holland, MI06-1987
Timeline
Collision Estimator
Gerber Collision
06.2021 - Current
Auto Body Technician Assistant
Gerber Collision
09.2019 - 06.2021
Block Mason
General Masonery
05.2016 - 09.2019
Motorcycle Salesperson
Emerald Coast Harley
10.2014 - 05.2016
Motorcycle Salesperson
Brighton Harley-Davidson & Motor City Harley-Davidson
05.2014 - 10.2014
Relocation Consultant
Stevens Van Lines Inc.
03.2007 - 01.2014
Construction Subcontractor
Belanger Builders Inc
04.2001 - 05.2007
Assistant Manager, Outside Sales
Fastenal
04.2000 - 05.2001
Team Leader, Assembly Line Associate
DENSO Manufacturing Michigan
03.1988 - 05.2000
High School Diploma -
Holland Highschool
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