Summary
Overview
Work History
Education
Skills
Timeline
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Ambur James

Loganville,GA

Summary

Collision Estimator at Nulook Autobody with expertise in damage assessment and cost estimation. Proven ability to enhance shop revenue through effective upselling and streamline processes for faster turnaround. Strong communicator adept at negotiating with insurance companies, ensuring customer satisfaction while maintaining organized documentation.

Overview

12
12
years of professional experience

Work History

Collision Estimator

Nulook Autobody
01.2021 - Current
  • Assisted in assessing vehicle damage to determine repair costs and processes.
  • Learned to utilize collision estimating software for accurate damage appraisal.
  • Supported the preparation of detailed estimates for customer review and approval.
  • Collaborated with technicians to understand repair requirements and timelines.
  • Maintained organized documentation of estimates and customer interactions.
  • Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
  • Increased shop revenue through effective upselling of additional services during the estimation process.
  • Streamlined the estimation process by implementing efficient evaluation techniques, leading to faster turnaround times.
  • Enhanced communication with insurance companies by effectively explaining repair requirements and negotiating fair compensation.
  • Prepared bids and proposals to submit to clients and secure new business.
  • Gathered data on materials, labor and equipment costs to determine total costs of projects.

Maintenance Coordinator

HomeStar
05.2018 - 01.2021
  • Coordinated maintenance schedules to ensure timely completion of repairs and inspections.
  • Developed standard operating procedures for maintenance activities, enhancing team productivity.
  • Managed vendor relationships for timely delivery of parts and services, ensuring smooth operations within the facility.
  • Streamlined communication between maintenance team and other departments, ensuring that all parties were informed of scheduled maintenance and any potential operational impacts.
  • Created and maintained daily and weekly reports for upper management.

Daycare Assistant Teacher

Discovery Point
07.2018 - 02.2020
  • Facilitated engaging daily activities to promote developmental skills among children.
  • Developed and implemented age-appropriate lesson plans enhancing cognitive growth and creativity.
  • Supervised classroom environments ensuring safety and adherence to health regulations.
  • Collaborated with parents to address children's needs, fostering strong relationships and support networks.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
  • Incorporated music and play into developmentally appropriate activities.
  • Complied with strict safety and organizational regulations, policies, and procedures.
  • Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.

Receptionist

Nulook Auto Body
03.2014 - 05.2016
  • Boosted employee morale by fostering a positive work environment that encouraged open communication and teamwork.
  • Developed strong relationships with vendors to secure favorable pricing on parts and materials, reducing overall costs for the business.
  • Assisted in recruiting, hiring and training of team members.
  • Cold calling customers for potential work.
  • out to different insurance companies, introducing the company to them to get potential work and DRP's
  • Running errands and going to get parts that can't be delivered that day.
  • Cleaning up the shop.


Education

High School Diploma -

Faith Academy
Loganville, GA
12-2015

Skills

  • Damage assessment
  • Cost estimation
  • Insurance procedures
  • Photographic evidence

Timeline

Collision Estimator

Nulook Autobody
01.2021 - Current

Daycare Assistant Teacher

Discovery Point
07.2018 - 02.2020

Maintenance Coordinator

HomeStar
05.2018 - 01.2021

Receptionist

Nulook Auto Body
03.2014 - 05.2016

High School Diploma -

Faith Academy

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Ambur James