Aris Polanco
The Colony,TX
Summary
Detail-oriented Collision Estimator with 9 years of experience in the automotive industry. Recognized for exceptional customer service, strong communication skills, and a perfectionist approach to estimates, documentation, and repair quality. Experienced in working directly with customers, technicians, vendors, and insurance carriers to ensure accurate assessments and seamless repair processes. Fluent in English and Spanish.
Overview
3
3
years of professional experience
Work History
Collision Estimator
David McDavid Honda
10.2022 - Current
- Provide accurate repair estimates by evaluating vehicle damage and reviewing supplemental needs during the repair process.
- Communicate repair timelines, expectations, and updates to customers with professionalism and clarity.
- Coordinate with technicians, suppliers, and insurance adjusters to ensure proper documentation and high-quality repair outcomes.
- Maintain strong customer relationships, ensuring satisfaction throughout the repair process.
- Utilize industry-standard estimating software to create detailed and compliant estimates.
- Support workflow efficiency by ensuring all parts, approvals, and documentation are completed promptly.
Skills
- Collision Estimating
- Customer Service Excellence
- Communication & Interpersonal Skills
- Attention to Detail
- Bilingual: English & Spanish
- Decision-making
- Teamwork skills
- Professionalism
- Damage Analysis
- Repair Documentation
- Automotive Industry Knowledge
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Collision Estimator
David McDavid Honda
10.2022 - Current