scuba diving, snorkeling, boating, hiking, horseback riding and all around adventures
Paul Walczak
Castalia,OH
Summary
Dynamic professional with a proven track record at GEICO, excelling in customer relations and small business operations. As Owner of 763 Harrison PA LLC, I enhanced client satisfaction through exceptional service and relationship building, while fostering a positive work environment that reduced turnover and promoted staff development.
Overview
22
22
years of professional experience
Work History
Owner
763 Harrison PA LLC
216 N Washington, St Castalia, Ohio 44824
04.2018 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Area Supervisor
GEICO, Government Employees Insurance
Cleveland, OH
05.2003 - 04.2018
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Education
Bachelor of Arts - Communications
John Carroll University
University Hts, Ohio 05-1992
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Interests
Timeline
Owner
763 Harrison PA LLC
04.2018 - Current
Area Supervisor
GEICO, Government Employees Insurance
05.2003 - 04.2018
Bachelor of Arts - Communications
John Carroll University
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