Paul Ward
Towing
Lancaster,OH
Summary
Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents. Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals. Skilled at towing vehicles in all weather conditions and under different scenarios. Familiar with rollback, skid steer, and auto-loader vehicles. Capable Tow Truck Operator with 25 years of experience in towing and recovery. Followed directions efficiently with no supervision. Dedicated vehicle operator and professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Tow Truck Operator
Frank's Towing
Junction City, OH
04.2021 - 03.2022
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Operated rollbacks and auto loader trucks to tow vehicles.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Collected monies due for tows.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Tow Truck Operator
A&L Towing
Lancaster, OH
04.2019 - 04.2021
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Completed basic maintenance and minor repairs to keep vehicle neat and running rollback trucks to process excess materials and support recycling efforts.
- Operated rollback truck to tow non-operational vehicles.
- Answered roadside assistance calls for tows and other vehicle support.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Operated with safety and skill to avoid accidents and delays.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Tow Truck Operator
Elite Towing And Recovery
Pataskala, OH
10.2018 - 04.2019
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Used equipment such as rollback truck to process excess materials and support recycling efforts.
- Operated rollback trucks to tow non-operational vehicles .
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Answered roadside assistance calls for tows and other vehicle support.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Collected monies due for towing of vehicles.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Tow Truck Operator
A&L Towing
Lancaster, OH
11.2011 - 09.2018
- Fastened chains, straps, covers and binders to secure load during transit.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Prevented waste when transferring materials between transport containers and processing equipment.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Coordinated team member movements based on current needs, avoiding safety concerns or delays.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Answered roadside assistance calls for tows and other vehicle support.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Operated rollback trucks to tow non-operational vehicles.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly. collected monies due and settled accounts with shippers each day.
- Collected monies due for tows.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Skills
AAA experience
undefinedCertification
Batteries
Timeline
Tow Truck Operator
Frank's Towing
04.2021 - 03.2022
Tow Truck Operator
A&L Towing
04.2019 - 04.2021
Tow Truck Operator
Elite Towing And Recovery
10.2018 - 04.2019
Tow Truck Operator
A&L Towing
11.2011 - 09.2018
Batteries
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