Summary
Overview
Work History
Education
Skills
Timeline
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Paul Wolanski

North Royalton,OH |

Summary

Tech-savvy professional with advanced training and experience in Workforce Management technologies. Delivers above-average results to delight customers and drive internal enhancements. Always seeking new and improved strategies to achieve objectives.

Overview

12
12
years of professional experience

Work History

Senior Workforce Analyst

The Sherwin-Williams Company
Cleveland, OH
03.2020 - Current
  • Developed and implemented workforce planning strategies to ensure optimal staffing levels and improve efficiency.
  • Identified opportunities for process improvements through analysis of existing workflows.
  • Performed ad-hoc analyses using SQL queries to extract relevant information from large datasets.
  • Led meetings with stakeholders to discuss objectives, strategies, timelines, budgets.
  • Reported on common sources of technical issues or questions and made recommendations to product team.
  • Reviewed customer feedback data to identify areas for improvement in product design and development.

IT Analyst

The Sherwin-Williams Company
Cleveland, OH
09.2017 - 03.2020
  • Created detailed technical specifications for software applications.
  • Developed and implemented IT solutions to streamline business processes.
  • Provided support to end-users in troubleshooting application issues.
  • Performed system analysis, design and development of software applications.
  • Analyzed project requirements and created test plans accordingly.
  • Identified areas of improvement in existing systems and proposed changes accordingly.

IT Intern

The Sherwin-Williams Company
Cleveland, OH
09.2015 - 09.2017
  • Performed troubleshooting on various software applications and systems.
  • Provided technical support to users with a variety of questions related to computer systems, software and hardware.
  • Developed user documentation for newly implemented IT systems.
  • Conducted training sessions for staff members on how to use new IT systems or software programs.
  • Participated in planning meetings with other departments regarding future IT projects.

Lead Quality Inspector

Jamar Precision Grinding
Hinckley, OH
01.2012 - 09.2015
  • Conducted daily inspections of production lines and reported discrepancies to management.
  • Monitored and evaluated product quality throughout the manufacturing process.
  • Provided technical guidance to other inspectors on inspection processes and techniques.
  • Developed, implemented, and maintained quality assurance procedures in accordance with ISO standards.
  • Analyzed data from tests performed on products to ensure that they meet specifications.

Education

Bachelor of Science - Network Engineering

American Business And Technology University
Saint Joseph, MO
01-2018

Associate of Applied Science - Network Administration

ITT Technical Institute - Indianapolis
Indianapolis, IN
05-2016

Certificate - Data Analytics

Case Western Reserve University
Cleveland, OH
06-2019

Skills

  • Business Intelligence
  • Operational Management
  • Performance Optimization
  • IT Service Management
  • Systems Analysis
  • Project Documentation
  • Workflow Improvement
  • Problem-Solving Aptitude

Timeline

Senior Workforce Analyst

The Sherwin-Williams Company
03.2020 - Current

IT Analyst

The Sherwin-Williams Company
09.2017 - 03.2020

IT Intern

The Sherwin-Williams Company
09.2015 - 09.2017

Lead Quality Inspector

Jamar Precision Grinding
01.2012 - 09.2015

Bachelor of Science - Network Engineering

American Business And Technology University

Associate of Applied Science - Network Administration

ITT Technical Institute - Indianapolis

Certificate - Data Analytics

Case Western Reserve University

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Paul Wolanski