Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paul Woolsey

Columbus,OH

Summary

Accomplished Manager with a proven track record at Music Go Round Columbus, enhancing safety, efficiency, and customer satisfaction. Expert in security procedures and verbal communication, significantly reduced inmate altercations and escape attempts. Skilled in leading teams to achieve operational excellence and resolve conflicts, ensuring a productive and harmonious work environment.

Overview

6
6
years of professional experience

Work History

Manager

Music Go Round Columbus
04.2022 - 01.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Supervisor

Micro Center Distribution
10.2021 - 03.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Corrections Officer

State Of Ohio
05.2019 - 10.2021
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.

Education

Diploma - Core Classes

Reynoldsburg High School
Reynoldsburg, OH
05.2011

Skills

  • Verbal communication
  • Security procedures
  • Emergency response
  • Inmate supervision
  • Integrity and honesty
  • De-escalation techniques

Timeline

Manager

Music Go Round Columbus
04.2022 - 01.2025

Supervisor

Micro Center Distribution
10.2021 - 03.2022

Corrections Officer

State Of Ohio
05.2019 - 10.2021

Diploma - Core Classes

Reynoldsburg High School
Paul Woolsey