Summary
Overview
Work History
Education
Skills
Timeline
Generic
Paul  Zamora Jr.

Paul Zamora Jr.

Converse,TX

Summary

Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

9
9
years of professional experience

Work History

Account/ Production Manager

Merit Landscape Of Texas LLC
01.2021 - 03.2024
  • Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
  • Negotiated with suppliers for better pricing and terms, reducing overall procurement costs without sacrificing quality.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Identified issues, analyzed information and provided solutions to problems.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Passionate about learning and committed to continual improvement.
  • Resolved issues quickly to maintain productivity goals.
  • Scrutinized production output and identified areas for improvement.
  • Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
  • Estimated labor requirements to support anticipated workload.
  • Evaluated employee performance and provided feedback and training as needed.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Managed accounts to retain existing relationships and grow business to potential customers.
  • Negotiated contract terms with clients, securing mutually beneficial agreements for both parties.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer service.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Built relationships with customers and community to establish long-term business growth.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Managed multiple high-value accounts, ensuring timely delivery of services and products.
  • Resolved complex client issues, maintaining a high level of customer satisfaction during challenging situations.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Consistently met or exceeded sales targets through diligent monitoring of KPIs and proactive client engagement.
  • Improved profit margins by renegotiating contracts with vendors, resulting in cost savings without sacrificing quality.
  • Developed and implemented strategies to increase client retention.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Drove sales by developing hundreds of thousands/million dollar contract sales.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Delivered services to customer locations within specific timeframes.
  • Strengthened communication skills through regular interactions with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Amongst several other tasks and skills that can be discussed further through the interview process.

Construction, Contracting, & Landscape Specialist

P & P Landscape
01.2015 - 12.2020


  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Developed customized proposals based on client needs, leading to increased sales conversions.
  • Scheduled subcontractors to establish work, budgets, and construction timelines to manage effective project planning.
  • Installed pergolas, car ports, houses, storage sheds, etc to meet customer specifics and satisfaction.
  • Family Business/ Co Owner


Cadet

San Antonio Police Department
04.2017 - 08.2017
  • Nurtured a culture of continuous improvement among both staff and cadets through ongoing education and professional development opportunities.
  • Conducted physical training to keep fit and perform job duties productively.
  • Demonstrated ability to conquer numerous obstacles under extreme pressure.
  • Ability to follow instructions and carry out assignments in timeframe provided.

Education

No Degree - Criminal Justice/ Additional Credits

University of The Incarnate Word
San Antonio, TX
12.2014

High School Diploma -

Judson Early College Academy
Live Oak, TX
05.2014

Associate of Arts - Liberal Arts And General Studies

Northeast Lakeview College
Universal City, TX
05.2014

Skills

  • Strong leadership abilities
  • Team Management
  • Business development and planning
  • Extensive knowledge on problem solving
  • Self Driven & Dependability

Timeline

Account/ Production Manager

Merit Landscape Of Texas LLC
01.2021 - 03.2024

Cadet

San Antonio Police Department
04.2017 - 08.2017

Construction, Contracting, & Landscape Specialist

P & P Landscape
01.2015 - 12.2020

No Degree - Criminal Justice/ Additional Credits

University of The Incarnate Word

High School Diploma -

Judson Early College Academy

Associate of Arts - Liberal Arts And General Studies

Northeast Lakeview College
Paul Zamora Jr.