Paula Armstrong
Geneva,AL
Summary
Dynamic educator with a strong background as a Lead Teacher at SEARPDC, adept at creating engaging instructional materials and fostering emotional intelligence in students. Proven ability to enhance learning through innovative, student-centered design and effective communication with parents, driving significant academic progress in a nurturing environment.
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
17
17
years of professional experience
Work History
Front Desk Receptionist
Dothan Diagnostic Imaging
Dothan, AL
12.2025 - Current
- Managed patient check-in and check-out processes, ensuring smooth operations.
- Coordinated appointment scheduling for multiple departments to optimize workflow efficiency.
- Assisted with patient inquiries, providing information on services and procedures.
- Maintained accurate patient records in electronic health record systems for compliance and accessibility.
Lead Teacher
SEARPDC
Dothan, AL
01.2019 - 11.2025
- Established and maintained nurturing environment supporting social, emotional and academic development in students.
- Designed developmentally appropriate activities and projects to reinforce lessons.
- Attended in-service and special training courses to continually develop professional abilities and knowledge.
- Managed classroom behavior and maintained a positive learning environment.
- Regularly consulted with parents via mobile applications, student nights and one-on-one meetings to maintain contact about academic and behavioral progress.
Night Manager
Magnolia Market
Geneva, AL
09.2009 - 09.2020
- Monitored and developed team member performance through supervision and training. Supported leadership by maintaining high service standards and promoting facility services.
- Maintained leadership continuity by acting as manager on duty in absence of general manager.
- Hired, motivated and assessed performance of staff to keep operations efficient and on-track.
- Engaged guests and staff to resolve issues and challenges in positive way.
Education
Associate of Applied Science - Early Childhood Care and Education
Enterprise Community College
Enterprise, AL01-2021
Skills
- Instructional materials creating
- Instructional design
- Self-motivation
- Student-centered learning
- Emotional intelligence
Languages
English
CONTINUING EDUCATION
- FROM ONLINE TRAINING SITES, SUCH AS TSG, DHR, AND COLLEGE BASE Sites
- A member of Alabama Pathway where training proof may be found.
Timeline
Front Desk Receptionist
Dothan Diagnostic Imaging
12.2025 - Current
Lead Teacher
SEARPDC
01.2019 - 11.2025
Night Manager
Magnolia Market
09.2009 - 09.2020
Associate of Applied Science - Early Childhood Care and Education
Enterprise Community College