Paula Daisy Beltran
Sun Valley,Ca
Summary
Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success. Reliable and driven, with strong time management and priortization abilities.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Glendale Chiro Care
Glendale, CA
06.2014 - 09.2017
- Prepare charts and super bills for patients' appointments
- Schedule and confirmed patients' appointments
- Verify insurance and precertification with multiple insurance carriers
- Prepare letters, case histories and medical records
- Maintain and transmit correspondence and medical records by mail, e-mail and fax
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Maintained a clean, healthy and safe environment.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Responded appropriately to the physical, emotional and developmental needs of patients.
Laboratory Technician
Hydra Electric Company
Burbank, CA
03.2012 - 06.2014
- Received and correctly processed both written and verbal instructions, prints and work orders.
- Obtained appropriate tooling and fixtures.
- Made and revised set ups on test strands previously calibrated by other staff.
- Inspected and tested components, assemblies and power tools.
- Disassembled, reassembled and corrected changeover.
- Recognized and reported defective material and equipment to shift supervisor.
- Tested electrical controls and components on the line.
- Executed the entire assembly process by accurately interpreting set-up sheets, work orders, drawings or blueprints.
- Observed all safety policies and procedures
- Set up and tested monitors and calculators and recorded test data per engineering and quality specifications.
- Correctly and safely used a variety of hand tools, saws and cutting equipment to carry out job duties.
Education
GED - undefined
Burbank Adult School
2017
Certification - Medical Assistant
Inter Coast College
Burbank, CA2005
Certification -
Inter Coast College
Burbank, CASkills
- Service Delivery
- Rapport Building
- Account Maintenance
- Quality Assurance
- Efficient and reliable team player
- Filing and data archiving
- Fluent in Spanish
- Sales Tracking
- Problem Resolution
- Complaint Handling
- Appointment setting
- Multi-line phone proficiency
- Records maintenance professional
Timeline
Medical Receptionist
Glendale Chiro Care
06.2014 - 09.2017
Laboratory Technician
Hydra Electric Company
03.2012 - 06.2014
GED - undefined
Burbank Adult School
Certification - Medical Assistant
Inter Coast College
Certification -
Inter Coast College
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