Paula Buda

• Manage Daily Requests for Quotations from Customers
• Process Orders from Customers/Order Entry
• Provide support to the Outside Sales Team
• Provide Customers with status updates on jobs
• Complete & Document Quote Follow Up
• Utilize Customer Relationship Manager (CRM) to document customer interaction
• Comply with MWI Standards of Operations
• Demonstrate MWI Quality Statement
• Regularly Multi-task to effectively service demanding customers in a fast-paced environment
• Follow Work Instructions
• Communicate – both verbally and via e-mail - with customers
• Communicate cooperatively and effectively with co-workers and supervisors
• Effectively utilize MWI ERP System to perform daily tasks
• Effectively utilize Microsoft Office to perform daily tasks
• Analyze manufacturing costs to determine profitability
• Gain an understanding of the markets / applications serviced by MWI

• Collaborated with cross-functional teams to forecast inventory needs effectively.
• Coordinated with logistics teams for timely delivery of products and materials.
• Resolved any discrepancies between purchase orders and actual receipts of goods or services.
• Participated in negotiations with vendors concerning prices, delivery schedules, warranties and other contractual issues.
• Maintained records of all purchases including item descriptions, costs, quantities received.
• Monitored inventory levels to ensure availability of products for customers.
• Coordinated activities between departments such as sales, engineering, finance and logistics.

• Coordination of US shipments moving via all modes of transport (Land, Air, Ocean, etc.)
• Documents for Danisco Mexico - Invoicing, Sugar Documentation, BOL, Packing Lists, and COA's.
• Updates in SAP and OOMR. Ocean booking confirmations (vessel, carrier, etd, eta)
• Back up for Terre Haute Logistic Specialist
• Proforma Invoices for Canada
• Team member in Hypercare calls.
• Shipment Cost for Terre Haute.

• Main liaison between Sales Service Division, Quality, Finance, Legal, Safety and Customer Support.
• Responsible for presenting request back in timely manner.
• Management and migration of customer data across multiple systems.
• Coordinate document flow and delegation of large customer surveys and bid activities.
• Assist Quality and Service Teams with Quality Agreements, Service Agreements and Quality Audits for new and existing customers.
• Managed Sales queue items from new business to renewed contracts while working with Customer Business Manager with ITAR/FAR and other legal documents.
• Enter Vendor Request Forms and other requested documents in SFDC.
• Responsible for registration of Vendor Portals.
• ISN Administrator with over 110 clients.
• Certificate of Insurance contact for 22,000 customers.
• SAM Registration
• Transition Team from Trello to Salesforce.

• Responsible for accepting all direct and dealer purchase orders, validating that they are completed orders using BMI and working with sales for configuration accuracy.
• Enter orders into SAP and SFDC.
• When issues are found work with Customers, Dealers, Sales Team and Supply Chain to resolve all issues.
• Work closely with Customers, Field Engineers, and Applications Trainers to establish delivery dates and training dates.
• Communicate with Supply Chain Team for order placement into Manufacturing to make sure materials were available in inventory before they were being shipped.
• Monitor orders to ensure they ship as requested and advise of any delays.
• Maintain SFDC order phases to ensure all required dates are updated for accurate forecasting.
• Responsible for updating CRM for proper warranty entitlement in the medical field.

• Responsible for operating and monitoring distribution systems to effectively plan work and provide operational support.
• Supported testing and certification efforts related to upgrades, process changes and any modifications to the systems to ensure successful implementation while reducing downtime.
• Worked with Department Managers to ensure that business process were adhered to, allowing facility to provide incredible customer service while maximizing efficiencies.
• Managed Implementation Team of RedPrairie at Wegmans largest warehouse (Grocery).
• Coordinated, planned, monitored and troubleshot systems to identify potential service issues; collaborated with IT, systems vendors and other technical support groups to communicate and resolve system challenges.
• Conducted counts of product or produce in assigned warehouses.
• Coordinated inbound and outbound dock systems activities including transactions in RedPrairie.
• Centralized Wave Planning for Produce and Meat in RedPrairie to meet store order requests.

• Supported the Distribution Department with Shipping and Receiving functions along with logistics planning.
• Coordinated all activities surrounding the distribution of finished goods out of and the receipt of raw materials into the facility to ensure smooth movement of materials.
• Developed weekly inbound and outbound schedule of trucks coordinating with several carriers using Lean Logistics.
• Arranged inbound and outbound transportation service and assisted in coordination of all other shipments at assigned plant location to ensure timely and efficient warehouse operation and delivery.
• Scheduled and distributed work assignments to warehouse personnel according to inbound and outbound carrier traffic.
• Coordinated daily department staffing.
• Held key role in monthly/yearly cycle count and physical inventories.
• Provided back-up to Shipping and Receiving Manager.
• Maintained documentation of inbound and outbound shipments for quality and accurate deliveries.
• Prepared Bill of Ladings.
• Submitted and tracked freight claims of damages.

• Planned and prepared production schedule for packaging of products.
• Executed replenishment process to maintain service level commitments.
• Assisted in the development of capacity plan for legacy products and new product introduction.
• Planned / scheduled workflow for packaging department and operations.
• Developed and maintained key performance indicators. (MPS, Capacity, Forecast Consolidations and Backorders).
• Worked with Global Supply Chain Managers to evaluate product forecast by product line and label.

• Facilitated a seamless post-merger integration of client data into a consolidated technology platform.
• Confirmed total accuracy of data transition.
• Utilized technical Excel competency to load files into SAP.
• Conducted data maintenance and clean-up of 3,600 global customer accounts.
• Managed logistics of third-party warehouse with $7.7 million in annual revenue.
• Facilitated the proper set-up and warehouse management of new Animal Nutrition Industry business.

• Collaborated extensively with sales force to report, forecast, and manage inventory needs for eight manufacturing plants that produced seven million kilograms of products monthly.
• Anticipated volume at each warehouse and coordinated logistics, ensuring products were in appropriate distribution center to enable effective product delivery.
• Tracked and maintained sales forecast, utilizing the Logility System.
• Provided data management for 65 business operations field forecasters, skillfully utilizing sales system, Voyager.
• Participated in Logility/Voyager upgrade by interfacing with IT; tested system and launched implementation to end user.

• Coordinated highly detailed international and domestic transportation function for $2.5 million of inventory monthly.
• Acted as point person, accepting all imports and managing paperwork for exports.
• Facilitated annual GMP audits, ensuring full warehouse compliance.
• Directed warehouse initiatives; guided third-party personnel on shipping logistics.
• Enforced minimum quantities of inventory that reduced warehouse costs by 60%.
• Established best practices that lead to maintaining lean volume and implemented procedures across five US warehouses; improved efficiency and cost reduction throughout the organization.
• Served as SAP and Oracle Super User; interfaced with IT, training colleagues and resolving system issues.

• Skillfully addressed customer service queries for clients located in Central and South America.
• Expedited purchase orders; provided pricing clarification; and tracked shipping and delivery for $32 million in annual sales orders.
• Selected to serve as back-up Traffic Coordinator, managing documentation for domestic/international shipments.
• Drafted and implemented procedures that ensured compliance with ISO 9002 certification standards.