Paula Donnelly
Wrentham,MA
Summary
Reliable Dining Room Supervisor known for strong leadership skills and a proactive approach to problem-solving. Experience in coordinating high-quality dining services and addressing guest needs, resulting in consistently positive dining experiences and improved team efficiency.
Overview
3
3
years of professional experience
Work History
Dining Room Supervisor
All American Wrentham
09.2024 - Current
- Coordinated high-quality dining services to meet or exceed guest expectations, enforcing quality standards and facilitating smooth operations.
- Ensured a positive dining experience for guests with special dietary needs or allergies through careful communication between front-of-house staff and kitchen teams.
- Enhanced customer satisfaction by providing exceptional dining experiences and promptly addressing concerns.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Server
All American Wrentham
09.2022 - 09.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Collaborated with kitchen staff to optimize food preparation and presentation.
- Trained new servers on menu knowledge and service protocols.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Foxboro High School
Foxboro 05-1991
Skills
- Team management
- Employee scheduling
- Table setting
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Timeline
Dining Room Supervisor
All American Wrentham
09.2024 - Current
Server
All American Wrentham
09.2022 - 09.2024
High School Diploma -
Foxboro High School