Paula Flores
Bastrop
Summary
Dedicated Security Officer with experience at Allied Universal Security Services, skilled in CCTV surveillance and emergency management. Proven ability to enhance safety through proactive patrols and effective incident response. Bilingual in Spanish, adept at communicating with diverse teams and ensuring a secure environment for personnel and property.
Overview
7
7
years of professional experience
Work History
Cashier
Buc-ee’s
Bastrop, TX
06.2021 - 05.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Assisted customers with product selections and promotions to drive sales.
- Handled cash management tasks, including balancing registers at the end of shifts.
- Trained new staff on register procedures and customer service standards.
- Monitored inventory levels at checkout stations and communicated restocking needs effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Security Officer
Allied Universal Security Services
Austin, TX
01.2019 - 03.2026
- Monitored premises to prevent unauthorized access and ensure safety of personnel and property.
- Conducted regular patrols and inspections to identify security risks and report incidents promptly.
- Responded to alarms and emergency situations, coordinating with law enforcement as needed.
- Documented daily activities, incidents, and observations in detailed reports for management review.
Education
High School Diploma -
Bowie High
Austin, TX05.1992
Skills
- CCTV surveillance
- Security screenings
- Fluent in Spanish
- Metal detector operation
- Emergency management
- Active shooter training
- Interior and exterior patrol
- Access badge distribution
Timeline
Cashier
Buc-ee’s
06.2021 - 05.2026
Security Officer
Allied Universal Security Services
01.2019 - 03.2026
High School Diploma -
Bowie High