PAULA GIBSON DENISON
Van Horne
Summary
Dynamic multi-lines insurance agent with proven expertise at Paula Denison Insurance Agency in claims management and client advocacy. Skilled in rate quoting and insurance compliance, I excel at developing tailored protection plans and facilitating seamless claims processes, ensuring optimal outcomes for clients. Committed to delivering exceptional service and strategic solutions.
Overview
32
32
years of professional experience
Work History
Multi-lines Agent, License No. 17080683
Paula Denison Insurance Agency
Cedar Rapids
10.2013 - Current
- Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action, and long-term strategy implementation, including multi-lines of insurance, including home, auto, business, life, health, and disability insurance.
- Initiate claims on behalf of clients, including gathering initial information and circumstances leading to loss and report the same
- Assist Clients and Adjusters as necessary throughout claims process
Paralegal
Mark L. Chipokas. PC
Cedar Rapids
07.2013 - Current
- Meet with clients and attorneys to discuss case details and evidence.
- Analyze legal statutes, codes and previous court decisions to determine optimal course of action.
- Advise attorneys on probable outcomes of cases based on legal precedents and personal research.
Legal Assistant
Scheldrup Blades Schrock Smith, P.C.
11.2004 - 08.2013
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Analyzed legal statutes, codes and previous court decisions to determine optimal course of action.
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
Account Manager
Health Systems International
Indianapolis
09.2009 - 10.2010
- Developed and implemented account plans to increase revenue and market share within designated sectors.
- Coordinated with internal teams to ensure timely delivery of products and services to clients.
Recovery Specialist II
SedgwickCMS
West Des Moines
07.2009 - 09.2009
- Identified, evaluated and investigated insurance subrogation claims.
- Negotiated with third parties to settle outstanding debts and recover funds for clients.
Legal Assistant
Johnson County Attorney’s Office
Iowa City
01.1998 - 12.2004
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Reviewed and prepared legal documents, such as pleadings, motions, briefs, memoranda of law and discovery requests.
- Analyzed legal statutes, codes and previous court decisions to determine optimal course of action.
Paralegal
Law Offices of McMurray & Becker
Coralville
08.1995 - 12.1997
- Facilitated communication between attorneys, clients, witnesses, and court personnel.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Organized and prepared case exhibits and evidence for trial.
Legal Assistant
Arizona Department of Health Services, Office of Administrative Counsel
Phoenix
02.1993 - 06.1994
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Liaised between attorney and outside counsel, exchanging information.
Education
Bachelor of Liberal Arts - Political Science/Psychology
University of Iowa
Iowa City, Iowa05.1991
Associate of the Arts - Paralegal Studies Program
Kirkwood Community College
Cedar Rapids, Iowa05.1992
Skills
- Claims management
- Rate quoting
- Insurance compliance
- Legal analysis
- Client advocacy
- Policy drafting
Timeline
Multi-lines Agent, License No. 17080683
Paula Denison Insurance Agency
10.2013 - Current
Paralegal
Mark L. Chipokas. PC
07.2013 - Current
Account Manager
Health Systems International
09.2009 - 10.2010
Recovery Specialist II
SedgwickCMS
07.2009 - 09.2009
Legal Assistant
Scheldrup Blades Schrock Smith, P.C.
11.2004 - 08.2013
Legal Assistant
Johnson County Attorney’s Office
01.1998 - 12.2004
Paralegal
Law Offices of McMurray & Becker
08.1995 - 12.1997
Legal Assistant
Arizona Department of Health Services, Office of Administrative Counsel
02.1993 - 06.1994
Bachelor of Liberal Arts - Political Science/Psychology
University of Iowa
Associate of the Arts - Paralegal Studies Program
Kirkwood Community College
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