Paula Gonsales Moreno
Oceanside,CA
Summary
Experienced professional at FedEx specializing in package handling training and safety compliance. Demonstrated success in improving customer service through effective communication and engagement. Achieved operational goals consistently while ensuring a clean and organized work environment. Strong commitment to excellence in high-pressure situations and promoting teamwork.
Overview
1
1
Language
10
10
years of professional experience
Work History
Package Handler
FedEx
Oceanside, California
10.2024 - 10.2025
- Unloaded packages in a fast-paced environment.
- Collaborated with team members to meet daily operational goals.
- Maintained clean and organized work areas for safety compliance.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Worked flexible hours, including weekends and holidays, to meet business needs.
Package Handler Trainer
FedEx:Ground
Oceanside, CA
10.2025 - Current
- Provide support in under staff areas to unsure completion of daily operations.
- Trained new package handlers on safety protocols and operational procedures.
- Oversee daily package handling activities to ensure compliance with company standards.
- Conducted performance evaluations and provided feedback to team members.
Cashier
La Perla Tapatia
Oceanside, California
11.2016 - 09.2024
- Trained new cashiers on operating systems and customer service best practices.
- Learned roles of other departments to provide coverage and keep store operational.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Some College (No Degree) - Accounting
Miracosta College
Oceanside, CASkills
- Training new package handlers
- Package handling and sorting
- Safety compliance
- Inventory management
- Damage reporting
- Customer service
Languages
Spanish
Professional
References
References available upon request.
Timeline
Package Handler Trainer
FedEx:Ground
10.2025 - Current
Package Handler
FedEx
10.2024 - 10.2025
Cashier
La Perla Tapatia
11.2016 - 09.2024
Some College (No Degree) - Accounting
Miracosta College