Paula Gonzalez
Weatherford,TX
Summary
Compassionate professional in healthcare, adept at performing venipuncture and blood collection tasks with precision and care. Known for maintaining high productivity levels and efficiently completing procedures to uphold patient comfort and accuracy. Skilled in specimen handling, data entry, and patient education, ensuring safe and effective practices. Excel in communication, empathy, and adaptability, fostering positive patient experiences and efficient clinical workflows. Fluent in two languages, adept at intradepartmental coordination and maintaining data confidentiality.
Overview
12
12
years of professional experience
Work History
Phlebotomist
Cook Children’s Medical Center
Ft. Worth, TX
05.2018 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric and challenging cases.
- Assisted in training and onboarding new phlebotomists.
- Reviewed and entered requisitions for laboratory tests.
- Provided translation services for non-English speaking patients on occasion.
- Performed clerical duties such as filing, photocopying, faxing, and scanning documents.
- Answered incoming calls, directing them to the appropriate personnel or department.
- Maintained patient records, ensuring accuracy and confidentiality of all data entered.
Phlebotomist
LabCorp
Ft. Worth, TX
08.2013 - 04.2018
- Tracked collection specimens by initialing, dating and noting times of collection.
- Under LabCorp worked for a primary physician office as well as the center for cancer and blood disorders performing venipuncture collections for inpatients.
- Provided general administrative support to physicians and other healthcare professionals as needed..
- Accurately inputted patient data into designated software systems in a timely manner.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Education
Certificate of Phlebotomy -
Weatherford College
Weatherford, TXHigh School Diploma -
Weatherford High School
Weatherford, TXSkills
- Data confidentiality
- Sample collection
- Problem solving
- Time management
- Training of new hires
- Intradepartmental coordination
- Venipuncture
- Data entry
- Patient care, bedside manner
- Specimen handling
- Bilingual
- Certified in CRP/AED
Timeline
Phlebotomist
Cook Children’s Medical Center
05.2018 - Current
Phlebotomist
LabCorp
08.2013 - 04.2018
Certificate of Phlebotomy -
Weatherford College
High School Diploma -
Weatherford High School
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