Paula Hanson
San Francisco,CA
Summary
Skilled Sterile Processing Technician with expertise in aseptic technique and workflow optimization. Conducts routine inspections, maintains inventory, and ensures safety compliance to enhance surgical operations. Proficient in instrument sterilization and equipment maintenance, fostering a clean and efficient working environment.
Overview
2027
2027
years of professional experience
Work History
Sterile Processing Technician
SAGE Veterinary Centers
San Francisco, California
2021 - 04.2026
- Sterilized surgical instruments using autoclaves and chemical solutions.
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
- Conducted routine inspections of sterilization equipment, ensuring proper functioning and compliance with safety standards.
- Followed safety protocols to ensure a clean and safe working environment.
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Assisted veterinary staff by preparing sterile trays for surgical procedures.
- Assembled instrument trays according to established protocols using aseptic technique.
- Maintained inventory of sterile supplies and equipment, ensuring availability for veterinary procedures.
- Collaborated with team members to optimize workflow efficiency in processing areas.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Packaged instruments into peel pouches and properly labeled pouches.
- Set proper temperature, pressure and parameters for steam machines to prepare for instrument cleaning.
Customer Service Representative
Balboa Pet Hospital
05.2011 - 06.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted clients with pet care inquiries and appointment scheduling.
- Educated pet owners on hospital services and preventive care options.
- Collaborated with veterinary staff to ensure efficient workflow and communication.
- Handled payment processing and maintained accurate financial records.
- Processed patient records and managed electronic health information systems.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Arts - Biology
UW-Eau Claire
Eau Claire, WI05-1995
Skills
- Sterilization techniques
- Aseptic technique
- Decontamination processes
- Safety regulations
- Equipment maintenance
- Workflow optimization
- Inventory management
Timeline
Customer Service Representative
Balboa Pet Hospital
05.2011 - 06.2020
Sterile Processing Technician
SAGE Veterinary Centers
2021 - 04.2026
Bachelor of Arts - Biology
UW-Eau Claire