Paula Kelley
Conroe,TX
Summary
As a dedicated Communication Officer at the City Of Conroe Police Department , I excelled in dispatching officers efficiently and managing high-stress 911 calls. My expertise in system monitoring and incident reporting, combined with a strong ability to connect with callers, significantly enhanced response times and caller satisfaction. Skilled in both technical and interpersonal aspects, I consistently delivered outstanding service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Communication Officer
City Of Conroe Aquatic Center
08.1983 - 08.2004
Dispatched officers to calls and answered 911 calls, including non-emergency calls.
Education
High School Diploma -
Conroe High
Conroe, TX05.1979
Skills
- System monitoring
- Incident reporting
- Call routing
- Greeting customers
Certification
TCIC/NCIC thru State of Texas..
Timeline
Communication Officer
City Of Conroe Aquatic Center
08.1983 - 08.2004
High School Diploma -
Conroe High
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