Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula Kirkpatrick

Charlotte,NC

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.

Overview

5
5
years of professional experience

Work History

Grocery Produce Clerk

Harris Teeter
Charlotte, NC
07.2022 - Current
  • Kept tidy and organized area to comply with cleanliness standards.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted store customers and discussed needs.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked shelves, racks and cases with new or transferred merchandise.

Retail Associate

Mecklenburg County ABC Board
Charlotte, NC
10.2019 - Current
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.

Event Planner

Publix
Charlotte, NC
06.2018 - 09.2019
  • Coordinated with participating vendors during event planning.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Performed event coordination for larger parties and gatherings.
  • Conferred with event staff at event site to coordinate details.
  • Established working relationships with clients by organizing various events.
  • Corresponded with clients to answer questions and resolve issues.
  • Performed face-to-face meetings to finalize contract for services and event details.
  • Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
  • Brainstormed and implemented creative event concepts and themes.
  • Consulted with customers to determine objectives and requirements for events.
  • Reviewed event bills to confirm accuracy and approve payment.
  • Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.

Education

Culinary Arts

John And Wales University
Charlotte

Skills

    Retail Sales

    Customer Service, 40 years plus experience (top notch)

Timeline

Grocery Produce Clerk

Harris Teeter
07.2022 - Current

Retail Associate

Mecklenburg County ABC Board
10.2019 - Current

Event Planner

Publix
06.2018 - 09.2019

Culinary Arts

John And Wales University

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Paula Kirkpatrick