Seasoned Regional Account Manager offering 8 years of experience in South Florida Market.
Persuasive and charming yet committed to honesty and maintaining long-term, individualized relationships.
Motivated individual with experience in customer service and sales.
Strong communication and interpersonal skills for providing superior customer service.
Fully bilingual English /Spanish
Overview
25
25
years of professional experience
Work History
Regional Account Manager- RAM
Mahoney Environmental
04.2022 - Current
Conducting routes within my territory, to identify potential clients, prospecting, cold calling and attracting and signing new accounts for used cooking oil collection and grease traps services.
Meeting customers and consulting them on their job sites for their needs in used cooking oil systems and grease trap cleaning on restaurants, resorts. hotels , schools, universities etc.
Efficiently converting incoming leads into sales deals, offering clear understanding of the products and services tailored to their needs.
Being an authentic liaison between the customer and the company, helping them to improve our platforms and have high percentages of customer retention.
Sales Representative Manager
UniFirst
01.2015 - 03.2022
Led sales presentations and product demonstrations, showcasing and promoting UniFirst products singing new contracts for hotels, restaurants and education facilities.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates. offering new products and services that would enhance their business appeal and performance in general.
Negotiated new contracts and renewals with clients, securing long-term business relationships and contributing to the company's goals.
Managed accounts to retain existing relationships and grow share of business.
Senior Apparel Merchandiser
Sears Holding Corporation
01.2000 - 12.2014
Deep understanding of competitive sales strategies, network connections, vendors etc Allocations and order placements, for each production season.
Daily communications with buyers, designers, and sourcing directors to ensure placements will meet company goals.
Frequent travel to factories overseas and within region to optimize deliveries and shipment dates Certify companies on internal vendor matrix for factory approval and certificates of compliance.
Managed and developed relationships with suppliers to attain maximum cost efficiency and leverage buying power.
Education
Bachelor of Arts - Interdisciplinary Studies/ Psychology Minor
Florida International University
Miami, FL
05-2022
Bachelor of Arts - Fashion Merchandising/ Fashion Design
International Fine Arts College
Miami, FL
05-2000
Skills
Territory Management
Performance Tracking
Revenue Growth
Industry Expertise
CRM proficiency
Customer relationship development
Problem-Solving
Attention to Detail
Multitasking
Active Listening
Relationship Building
Product Knowledge
Self Motivation
Adaptability and Flexibility
Accomplishments
Achieved Mahoney National Sales Rep of the year 2023 by completing By completing 3.5Millon pounds of oil sold in a year within my territory.
Languages
Spanish
Native or Bilingual
Timeline
Regional Account Manager- RAM
Mahoney Environmental
04.2022 - Current
Sales Representative Manager
UniFirst
01.2015 - 03.2022
Senior Apparel Merchandiser
Sears Holding Corporation
01.2000 - 12.2014
Bachelor of Arts - Interdisciplinary Studies/ Psychology Minor
Florida International University
Bachelor of Arts - Fashion Merchandising/ Fashion Design
International Fine Arts College
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