Paula Lopez
El paso,Texas
Summary
Managed a team of 20-30 security personnel, ensuring compliance with company policies and procedures. Lead and motivate the security team to maintain a high level of performance and professionalism.
Overview
6
6
years of professional experience
Work History
Security Supervisor
Deployed Services
El Paso, TX
05.2023 - 11.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
Supervisor
gc services limited Partership
05.2019 - 12.2020
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Asked probing questions to determine service needs and accurately input information into electronic system
- Maintain calm, friendly demeanor with upset customers to de-escalate stressful situations
- Set up and activated customers' accounts
- Evaluated customers account information to assess current issues and determine potential solutions
cashier- hostess
teppanyaki grill & buffet
09.2018 - 04.2019
- Helped customers find specific products, answered questions, and offered advice
- Completed daily recovery task to keep areas clean and neat for maximum efficiency
- Welcomed customers, offering assistance to help find necessary store items
Education
Diploma - medical assisting
vista college
04.2021
Diploma -
Horizon high school
06.2018
Skills
- Customer service
- Medical terminology
- Vital signs
- Blood draws
- Injections
- Leadership
- Implement security protocols
- Communication and technical skills
- Respond effectively to emergencies
- Patient histories
Timeline
Security Supervisor
Deployed Services
05.2023 - 11.2024
Supervisor
gc services limited Partership
05.2019 - 12.2020
cashier- hostess
teppanyaki grill & buffet
09.2018 - 04.2019
Diploma - medical assisting
vista college
Diploma -
Horizon high school