Paula Margolis
Portsmouth,RI
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for
Results-driven General Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and customer satisfaction. Committed to driving business growth through innovative strategies and exemplary leadership qualities.
Overview
30
30
years of professional experience
2
2
years of post-secondary education
Work History
General Manager /Shop Owner
Sig's Place
Middletown, RI
07.2010 - 04.2023
- Developed marketing strategies designed to increase brand awareness within target markets.
- Ensured compliance with local health department regulations regarding food safety standards.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Trained employees on duties, policies and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Provided excellent customer service to ensure customer satisfaction.
Store Manager
Bath & Body Works
North Dartmouth, Massachusetts
06.2001 - 04.2010
- Manage open & closing reconciliation implementing POS system & BBW operating system to reinforce daily procedures.
- Recruit,hire & staff improving sales potential with a consistent pool of high caliber candidates.
- Coach & developed with consistent behaviors that drive sales indicators fostering personal learning.
- Communicated clear priorities in a timely manner aligning all employees with company initiatives.
- Planned & executed monthly floorsets to company standards and followed through with daily marketing updates for crisp visual presentation.
- Established clearly specified goals/action plans reinforcing a disciplined culture utilizing daily checklists & employee reviews.
- Completed physical inventory 2x/year implementing company tools daily to control inventory & loss prevention.
Account Coordinator/District Manager
Estee Lauder/Cherry & Webb
South Attlboro, MA
07.1997 - 04.2001
District Manager
II NATURAL Cosmetics
Long Island City, New York
06.1995 - 04.2001
Account Coordinator/District Manager
Elizabeth Arden/Cherry & Webb
South Attlboro, MA
08.1993 - 05.1995
Education
Associate of Science - Marketing
Johnson & Wales University
Providence, RI 09.1985 - 05.1987
Skills
- Marketing strategies
- Financial performance
- Business operations
- Inventory management
- Performance evaluations
- Team leadership
- Effective communication
- Sales planning and implementation
- Team training and development
- Employee scheduling
Accomplishments
- Conducted & participated in regional training seminars focusing on new and existing product development, customer service and selling skills.
- Developed training manual for new skincare line implementing in store education.
- Consistently made sales plan as a store & district manager setting a company standard.
Timeline
General Manager /Shop Owner
Sig's Place
07.2010 - 04.2023
Store Manager
Bath & Body Works
06.2001 - 04.2010
Account Coordinator/District Manager
Estee Lauder/Cherry & Webb
07.1997 - 04.2001
District Manager
II NATURAL Cosmetics
06.1995 - 04.2001
Account Coordinator/District Manager
Elizabeth Arden/Cherry & Webb
08.1993 - 05.1995
Associate of Science - Marketing
Johnson & Wales University
09.1985 - 05.1987