Paula McDaniel

• Built positive and productive relationships with store and field leadership.
• Supervised [Number] locations to enforce high-quality standards of operation.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
• Improved operational standards, personnel moves, and merchandising strategies.
• Held weekly meetings with [Job title]s to identify techniques to overcome sales obstacles.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Modeled best practices for sales and customer service.
• Optimized in-store merchandising, brand presentation and inventory availability and focus.
• Led targeted training programs to educate staff on product benefits and service capabilities.
• Recruited and trained contractors on distribution procedures, routes and circulation logistics.
• Established, reviewed and updated territory boundaries and distribution routes to maximize service while effectively controlling expenses.

Hired, trained, and managed field representatives to perform major product resets for Hartz in all Food Lion grocery stores.

Hired, trained, and supervised full time field service representatives to provide retail services to 1500 major drug chains every 12 weeks representing 10-15 national brands.