Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paula Menchaca

Miami

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Customer Service Representative

The Home Depot Inc
Miami
06.2022 - Current
  • Assisted customers with product inquiries and order placements.
  • Resolved customer complaints through effective communication and problem-solving skills.
  • Maintained knowledge of current promotions and product features for customer assistance.

Education

Associate of Arts - Psychology

Florida International University
Miami, FL
05.2025 - 02.2026

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Conflict resolution

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Associate of Arts - Psychology

Florida International University
05.2025 - 02.2026

Customer Service Representative

The Home Depot Inc
06.2022 - Current
Paula Menchaca