Paula Metcalf
Vale,NC
Summary
Dynamic Outpatient Pharmacy Coordinator at Catawba Valley Medical Center with a proven track record in prescription verification and exceptional customer service. Expert in medication dispensing and inventory management, ensuring compliance and efficiency. Recognized for attention to detail and reliability, enhancing patient safety and satisfaction in fast-paced environments.
Meticulous Certified Pharmacy Technician with demonstrated history of maximizing operational efficiency through creative and well-researched initiatives. Bringing 30 years of experience in pharmacy settings and exceptional skills.
Overview
11
11
years of professional experience
Work History
Outpatient Pharmacy Coordinator
Catawba Valley Medical Center
Hickory, NC
05.2023 - Current
- Processed and filled prescription orders accurately, ensuring compliance with pharmacy regulations.
- Managed inventory levels, conducting regular stock checks to prevent shortages or overstocking.
- Maintained cleanliness and organization of work area, adhering to safety and sanitation standards.
- Utilized pharmacy software systems for tracking prescriptions, managing patient records, and billing processes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Order Entry Pharmacy Technician
AvendiRx
Hickory, NC
01.2015 - Current
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Utilized pharmacy management software to process prescriptions efficiently.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Education
No Degree - Pharmacy Technology
Caldwell Community College And Technical Institute
Hudson, NC05-1966
Skills
- Prescription verification
- Medication dispensing
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Reliability
- Confidentiality and HIPAA
- Patient medical histories
- Compounding experience
Timeline
Outpatient Pharmacy Coordinator
Catawba Valley Medical Center
05.2023 - Current
Order Entry Pharmacy Technician
AvendiRx
01.2015 - Current
No Degree - Pharmacy Technology
Caldwell Community College And Technical Institute