PAULA MURPHY
Knoxville,TN
Summary
To secure a challenging position that would allow me to utilize the skills that I have excelled in, including sales, business communications, public relations and special events.
Overview
19
19
years of professional experience
Work History
Sales Expert
Sleep Number Corporation
Knoxville, TN
08.2016 - Current
- Assisted in Weekly inventory and audits to align with company standards.
- Trained and mentored junior sales team members, fostering skill development and performance improvement.
- Demonstrated product features and benefits through effective presentations and hands-on demonstrations.
- Collaborated with team members to develop sales strategies that enhanced customer experience.
- Delivered exceptional customer service for positive client experiences and repeat business.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Generated new business opportunities through networking events and social media outreach initiatives.
Bartender and Special Events Coordinator
Lily's Seafood Restaurant
Royal Oak, Michigan
01.2008 - 08.2016
- Managed bar inventory, minimizing waste and optimizing stock levels for peak service times.
- Trained and mentored junior bartenders and servers enhancing team efficiency and service quality.
- Built strong relationships with patrons, fostering a welcoming atmosphere that encouraged loyalty.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Developed creative themes for events and created related activities to engage attendees.
- Utilized social media to promote events and increase attendance.
Flight Attendant
Pinnacle Airlines
Romulus, Michigan
01.2007 - 01.2008
- Servicing Pinnacle passengers on intercontinental flights
- Certified in FAA training and regulations
- Responsible for safety and comfort of passengers
Education
Business Administration
Cleary College
Skills
- Sales techniques
- Mentorship and development
- Leadership qualities
- Interpersonal skills
Accomplishments
2019 Sleepnumber Presidents Circle winner
Timeline
Sales Expert
Sleep Number Corporation
08.2016 - Current
Bartender and Special Events Coordinator
Lily's Seafood Restaurant
01.2008 - 08.2016
Flight Attendant
Pinnacle Airlines
01.2007 - 01.2008
Business Administration
Cleary College