PAULA PASON

Conduct enterprise-level KPI analysis for operational initiatives with increase in revenue up to 50% per initiative

• Lead vendor contract negotiations to optimize revenue sources and enhance long-term partnerships with addition of 80 vendor partnerships.
• Mentor and develop emerging leaders to strengthen succession pipelines enterprise wide.
• Drive problem identification processes with actionable solutions and clear accountability measures.
• Collaborate closely with C-Suite executives to shape operational strategy and introduce innovative improvements.
• Led cross-functional teams to implement strategic initiatives, resulting in improved efficiency anreduced costs.
• Developed and executed training programs for staff, fostering a culture of continuous improvement and professional development.
• Analyzed performance metrics to identify areas for operational improvements, driving data-driven decision-making processes.
• Established partnerships with external vendors to enhance service offerings and streamline supply chain operations.
• Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
• Identified opportunities to improve business process flows and productivity.
• Increased profitability with cost control measures and revenue generation initiatives.

• Directed operational strategy for 70+ national healthcare start-ups, overseeing standardization, automation, financial performance, and service delivery.
• Designed and implemented policies ensuring compliance, streamlining processes, and improving revenue—achieving break-even in under three months.
• Spearheaded cross-functional initiatives that enhanced efficiency, quality of care, and organizational alignment.
• Partnered with executive leadership to establish long-range growth strategies and expansion plans.
• Developed comprehensive training programs for leadership staff, promoting professional development and retention.
• Streamlined operational processes through data-driven decision making, resulting in increased workflow efficiency.
• Mentored junior executives, providing guidance on strategic planning and operational management best practices.
• Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
• Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.

• Oversaw operations across multiple states, managing regional performance for 40+ facilities.
• Drove financial performance through budget oversight and operational improvements, delivering measurable growth and improved outcomes.
• Built high-performing teams through leadership development, coaching, and succession planning.
• Analyzed operational data to identify trends and drive strategic decision-making initiatives.
• Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
• Set team and individual KPIs and provided regular, actionable feedback.
• Built a cohesive regional team through effective recruitment, hiring, onboarding, and ongoing staff development efforts.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Assisted in recruiting, hiring and training of team members.

• Directed operations across 10 clinics, aligning staff, resources, and performance with organizational objectives.
• Developed regional performance metrics and reporting tools to ensure accountability and track progress achieving performance bonus goals yearly.

Licensed Physical Therapist