Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula Pecchia-Esposito

Murphy,NC

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

15
15
years of professional experience

Work History

Marina Manager

Ridges Resort and Marina
06.2020 - 05.2022
  • Developed strong relationships with vendors and suppliers for cost-effective procurement of goods and services.
  • Identified opportunities for business expansion, evaluating potential investments in additional facilities or services designed to increase revenue streams.
  • Managed financial aspects of the marina operations such as budgeting, forecasting, invoicing, collections, and expense tracking.
  • Optimized staff scheduling to ensure adequate coverage during peak hours while minimizing labor costs.
  • Streamlined marina operations for improved efficiency through regular evaluation of staff performance and updating procedural manuals.
  • Provided ongoing training opportunities for employees to enhance their skills in customer service, boat handling techniques, safety procedures among others.
  • Implemented an effective maintenance schedule for timely repairs and upkeep of docks, piers, boats, and other marina assets.
  • Assisted clients in their boating needs by coordinating slip reservations or offering guidance on local attractions or activities suitable for water enthusiasts.
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Cultivated strong relationships with customers to build loyalty and repeat business.

Owner/Operator

Betty's Candies
10.2015 - 09.2019
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
  • Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
  • Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Operated with safety and skill to avoid accidents and delays.

Rhode Island State Constable

Self Employed
01.2007 - 09.2019
  • Served legal documents such as warrants, subpoenas, and eviction notices with professionalism and accuracy.
  • Participated in ongoing training opportunities to maintain up-to-date knowledge of best practices in law enforcement procedures.
  • Served warrants and subpoenas as directed.
  • Managed conflict resolution within the community through mediation techniques that fostered understanding among disputing parties.

Office Manager/Paralegal

Attorney Karen Davidson
01.2008 - 12.2016
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Education

College Prep Courses

Cranston West High School
Cranston, RI

Skills

  • Staff training and development
  • Inventory control management
  • Regulatory compliance awareness
  • Emergency response planning
  • Event planning and execution
  • Environmental compliance
  • Marketing and promotion strategies
  • Marina operations management
  • Vessel repair coordination
  • Fuel dock management
  • Slip assignment management
  • Customer service
  • Problem-solving
  • Multitasking Abilities

Timeline

Marina Manager

Ridges Resort and Marina
06.2020 - 05.2022

Owner/Operator

Betty's Candies
10.2015 - 09.2019

Office Manager/Paralegal

Attorney Karen Davidson
01.2008 - 12.2016

Rhode Island State Constable

Self Employed
01.2007 - 09.2019

College Prep Courses

Cranston West High School

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