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Health Improvement Specialist - Spanish Or Somali Speaking

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Highly skilled professional with 16 years of experience in healthcare administration, patient intake, medical records management, and insurance verification. Skilled in ensuring compliance with HIPAA and organizational regulations, maintaining accurate documentation, and supporting regulatory processes. Strong background in electronic medical records, release of information, and cross-trained in dental scheduling and intake. Recognized for excellent communication, leadership, and organizational skills that support both patient care and regulatory standards.


Adept at crisis intervention and data entry, I significantly enhanced client satisfaction and streamlined intake processes at Shadow Mountain Behavioral Health System. My expertise in multitasking and compassionate client support, coupled with a knack for maintaining high accuracy in documentation, has consistently improved service delivery and operational efficiency.
Experienced with managing intake processes and client relations. Utilizes organizational and interpersonal skills to ensure seamless client onboarding. Knowledge of effective data management and client support strategies.

Professional intake specialist with significant experience in managing client interactions and administrative duties. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Expertise in communication, problem-solving, and data management, ensuring efficient and effective client service. Known for reliability and flexibility in supporting organizational goals.

Enthusiastic and well-organized Office Assistant with a strong background in authorizations and intake, insurance verification, patient care assistance, HIPAA compliance, medical billing and insurance claims, ICD-10 coding, healthcare insurances, and full cycle revenue account receivable. Proficient in medical terminology and excellent customer service and patient advocacy skills. Experienced in home infusion, DME, remote work, dispatch, and telecommunication with a designated home office.
Professional intake specialist with strong track record in client assessment and engagement. Proven ability to enhance intake processes, fostering positive client experiences and streamlining operations. Renowned for collaborative spirit and adaptability in dynamic environments.

Paula Perez

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FS Intake Specialist (Spanish Speaking)

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Bachelor of Arts - Biology, Society, & Environment

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FS Intake Specialist (Spanish Speaking)

Homework Helper

Bachelor of Arts - Biology, Society, & Environment

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