Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Paula Perez

Kyle

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.

Overview

5
5
years of professional experience

Work History

Sales Associate

Ross Dress for Less
Kyle
09.2024 - Current
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Cashier/Assistant Manager

Herbalife
Austin
06.2021 - 08.2023
  • Performed duties of a cashier when needed during peak periods or staff shortages.
  • Developed strategies to increase customer satisfaction ratings through improved service standards.
  • Implemented operational procedures such as opening and closing procedures for the store.
  • Maintained accurate records of financial transactions using POS systems or manual registers.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Collaborated with company departments to guarantee cohesive branding and strategic product placement.

Cashier

Wendys Restaurant
Austin
04.2020 - 08.2020
  • Ensured compliance with all safety regulations within the store environment.
  • Greeted customers and provided friendly customer service.
  • Maintained cleanliness of work area throughout shift.
  • Operated cash registers, credit card machines and other related equipment accurately.
  • Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
  • Processed payments, gave change and issued receipts for orders.

Education

Bachelor of Science - Construction Management

Texas State University
San Marcos, TX
05-2027

High School Diploma -

Austin Achieve High School
Austin, TX
06-2023

Skills

  • Project management
  • Customer service
  • Financial transaction management
  • Inventory control
  • Operational procedures
  • Positive and professional
  • Problem-solving skills
  • Team collaboration

Languages

English
Full Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Ross Dress for Less
09.2024 - Current

Cashier/Assistant Manager

Herbalife
06.2021 - 08.2023

Cashier

Wendys Restaurant
04.2020 - 08.2020

Bachelor of Science - Construction Management

Texas State University

High School Diploma -

Austin Achieve High School

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