Paula Perez-Piccard
Bronx,NY
Summary
Experienced logistics professional with a strong background in medical delivery, courier services, and distribution management. Proven ability to streamline complex operations, ensure compliance, and optimize vehicle performance.
Skilled in end-to-end logistics, precise documentation, and enhancing efficiency. Renowned for exceptional organization, meticulous attention to detail, and effective stakeholder communication. Dedicated to delivering excellence and driving results in dynamic environments.
Overview
23
23
years of professional experience
Work History
Delivery Courier
Publishers Circulation Fulfillment Inc.
03.2009 - Current
- Delivered variety of newspapers and magazines, including Journal News, Daily News, and NY Times, to home subscribers in Scarsdale, NY.
- Built and maintained long-term relationships with customers through prompt and courteous service.
- Addressed and resolved customer complaints, adjusting deliveries as needed to ensure satisfaction.
- Reported quality and service issues to management for continuous improvement in service delivery.
Medical Delivery Driver
Wright Medical
01.2016 - 12.2016
- Executed pick-ups and deliveries of medical instruments across NYS, Westchester County, and Connecticut.
- Managed shipment paperwork, including delivery authorization and pick-up documentation.
- Conducted end-of-trip vehicle inspections, maintained daily mileage logs, and managed fuel and maintenance records.
- Ensured compliance with state and federal regulations, verified load accuracy, and stability.
- Maintained phone and radio contact with supervisors for delivery instructions and updates.
- Recorded expenses, maintained receipts, and submitted regular reports on operational costs.
Assistant Distribution Manager
Publishers Circulation Fulfillment Inc.
08.2007 - 02.2009
- Collaborated with sales teams to forecast demand accurately, facilitating appropriate stock levels and minimizing excess inventory holding costs.
- Maintained up-to-date knowledge of industry trends, regulatory requirements, and technological advancements to stay ahead of competition.
- Optimized warehouse organization, resulting in improved order fulfillment and customer satisfaction.
- Enhanced operational efficiency with strategic route planning and scheduling for timely deliveries.
Logistics Supervisor
Publishers Circulation Fulfillment Inc.
05.2006 - 07.2007
- Supervised daily operations of newspaper distribution center, including truck arrivals, carrier routes, and subscriber complaints.
- Ensured accurate delivery of newspapers to couriers.
- Prepared weekly route settlements to facilitate proper payment to contract carriers for services rendered.
- Maintained distribution center files, including subscriber account management.
- Recruited, hired, interviewed, and trained support staff.
- Contracted independent contractor carriers.
- Managed geographic territories to optimize delivery service quality.
Delivery Courier
Mitchell's NY
08.2004 - 04.2006
- Delivered various newspapers and magazines, including New York Post, Wall Street Journal, and New York Times, to home subscribers in Manhattan, NY.
- Built and maintained long-term relationships with customers through prompt and courteous service.
- Addressed and resolved customer complaints, adjusting deliveries as needed to ensure satisfaction.
- Reported quality and service issues to management for continuous improvement in service delivery.
Donation Sorter
Housing Works Thrift Shop Warehouse Center
05.2001 - 07.2005
- Assisted with inventory management tasks, including sorting, tagging, and organizing items to streamline processing and improve accessibility for future use.
- Implemented meticulous quality checks to identify and sort items that met or exceeded organizational standards, ensuring only the best items were included in inventory.
- Proactively identified patterns and trends among incoming donations, providing valuable insights that helped the organization anticipate and plan for future inventory needs.
- Contributed to maintaining a clean, organized, and safe work environment by adhering to company policies and regulations, which supported efficient operations and employee well-being.
Education
Bachelor of Science - Electrical Engineering
Bronx Community College of The City University of New York
Bronx, NY07.1990
Skills
- Logistics Management
- Attention to Detail
- Technology Proficiency
- Regulatory Knowledge
- Communication Skills
- Organizational Skills
- Problem Solving
- Time Management
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Medical Delivery Driver
Wright Medical
01.2016 - 12.2016
Delivery Courier
Publishers Circulation Fulfillment Inc.
03.2009 - Current
Assistant Distribution Manager
Publishers Circulation Fulfillment Inc.
08.2007 - 02.2009
Logistics Supervisor
Publishers Circulation Fulfillment Inc.
05.2006 - 07.2007
Delivery Courier
Mitchell's NY
08.2004 - 04.2006
Donation Sorter
Housing Works Thrift Shop Warehouse Center
05.2001 - 07.2005
Bachelor of Science - Electrical Engineering
Bronx Community College of The City University of New York
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