Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Paula Reynolds

Clovis,NM

Summary

Dynamic professional with expertise in emotional support and crisis management, developed through self-employment as a caregiver for a special needs child. Demonstrated success in enhancing communication and data management as an Administrative Assistant across multiple firms. Skilled in conflict resolution and implementing effective coping strategies to create supportive environments.

Overview

26
26
years of professional experience

Work History

Mother to Special Needs Child

Self-employeed
Kingsport, TN
09.2004 - Current
  • Provided care for child experiencing severe anxiety and PTSD, ensuring emotional support.
  • Supported child during panic attacks by implementing effective coping strategies.
  • Collaborated with therapist to develop tailored tools for mental health improvement.
  • Homeschooled child when public school environment exacerbated anxiety issues.
  • Managed crises arising from mental health challenges with prompt intervention.

Administrative Assistant

Various
Ayer, MA
06.1999 - 11.2009
  • Facilitated interdepartmental communication to enhance collaboration and efficiency.
  • Conducted research on various topics as per management requests, synthesizing findings effectively.
  • Managed incoming calls, providing information or directing callers to relevant personnel.
  • Entered data into spreadsheets using Microsoft Excel for accurate record-keeping.
  • Handled confidential documents according to established protocols, ensuring security and organization.
  • Developed filing systems for both digital and physical documents, improving retrieval efficiency.
  • Provided administrative support to executive team by scheduling meetings and managing calendars.
  • Composed letters, memos, reports, and presentations as required by management staff.

Education

Bachelor of Science - Psychology

Fitchburg State University
Fitchburg, MA
05-2009

Skills

  • Coping strategies
  • Emotional support
  • Crisis management
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Data management
  • Good Telephone Etiquette

Affiliations

  • Enjoy cooking
  • Avid Reader

Accomplishments

  • Member of PsiChi
  • Graduated Magna Cum Laude

Languages

English
Professional

References

References available upon request.

Timeline

Mother to Special Needs Child

Self-employeed
09.2004 - Current

Administrative Assistant

Various
06.1999 - 11.2009

Bachelor of Science - Psychology

Fitchburg State University

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