Summary
Overview
Work History
Education
Skills
Timeline
Generic
Paula Roepcke (Endres)

Paula Roepcke (Endres)

Dubuque,IA

Summary

Dynamic small business owner with a proven track record in customer relations and relationship building. At Paula’s Pooh Picker Upper, I enhanced client satisfaction through personalized service.

Overview

14
14
years of professional experience

Work History

Owner

Paula’s Pooh Picker Upper
04.2020 - 05.2025


  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Restore Associate

Habitat for Humanity
05.2021 - 02.2022
  • Actively engage customers to drive sales and maximize fundraising efforts.
  • Product Knowledge & Merchandising
  • Help price, display, and promote inventory to maximize revenue.
  • (Not sure on employment dates)

Owner/Baker

Sweet Pat-a-Cupcakes
08.2011 - 03.2019
  • Managed daily operations, ensuring high standards of service and customer satisfaction.
  • Enhanced client relationships through personalized service and timely communication.
  • Created and baked new flavors seasonally.

Education

Associates - Paralegal Studies

Kaplan University
Davenport, IA
04.2006

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Restore Associate

Habitat for Humanity
05.2021 - 02.2022

Owner

Paula’s Pooh Picker Upper
04.2020 - 05.2025

Owner/Baker

Sweet Pat-a-Cupcakes
08.2011 - 03.2019

Associates - Paralegal Studies

Kaplan University

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