Paula Ruzicka Office Manager/RDA
Ringoes,NJ
Summary
Dynamic Dental Office Manager with proven expertise in treatment planning, insurance billing, and claims processing. Committed to fostering a positive workplace culture while ensuring operational efficiency and exceptional patient care. Dynamic Dental Office Manager with expertise in treatment planning, insurance billing, and claims processing. Proven track record of enhancing operational efficiency and fostering a positive workplace culture through effective team leadership.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Dental Office Manager/RDA
RiteSmile Dental
Branchburg Township, New Jersey
05.2015 - Current
- Planned and facilitated team meetings to review business results and communicate priorities.
- Provided leadership and mentoring to new employees on company programs.
- Recruited and trained new employees to fulfill job requirements efficiently.
- Mediated employee conflicts, facilitating effective dispute resolutions.
- Oversaw daily operations of dental practice, ensuring high standards of patient support.
- Implemented policies enhancing patient experience while maintaining HIPAA compliance.
- Monitored inventory, managed supply orders, and ensured timely delivery of dental products.
- Developed promotional programs to attract new patients and enhance practice visibility.
Education
Certificate Dental Assisting -
Lyons Institute
Clark, NJRDA - Dental Assisting
Middlesex County College
Edison, NJSkills
- Treatment Planning
- Insurance billing
- Insurance claims processing
- Patient management
- Billing resolution
- Operational efficiency
- Vendor coordination
- Payment plans
- Dental office management
Certification
RDA-Registered Dental Assistant
References
References available upon request.
Timeline
Dental Office Manager/RDA
RiteSmile Dental
05.2015 - Current
Certificate Dental Assisting -
Lyons Institute
RDA - Dental Assisting
Middlesex County College