Summary
Work History
Education
Skills
Accomplishments
Timeline
DeliveryDriver

Paula Scott

Dundee ,FL

Summary

Dynamic and dependable professional with a strong background in patient care at Pepin Heart Hospital and delivery services at Edible Arrangements. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in documentation and time management, consistently ensuring timely and accurate service delivery while maintaining high-quality standards.

Work History

Delivery Driver

Edible Arrangements
Brandon
2013 - 2017
  • The Delivered orders efficiently, ensuring timely arrival and customer satisfaction.
  • Operated delivery vehicle safely while adhering to traffic regulations and company policies.
  • Facilitated effective communication with customers regarding order status and delivery updates.
  • Maintained accurate records of deliveries and handled cash transactions securely.
  • Collaborated with team members to optimize delivery routes for improved efficiency.
  • Assisted in packaging arrangements to meet quality standards before delivery dispatch.

Patient Care Technician

Pepin Heart Hospital
Tampa, FL
2012 - 2013
  • Assisted healthcare team in patient monitoring and vital signs recording.
  • Provided direct patient care, ensuring comfort and safety during treatments.
  • Collaborated with nursing staff to maintain accurate patient records using EMR systems.
  • Supported daily operations by preparing examination rooms and sterilizing equipment.
  • Educated patients on post-treatment care and wellness practices as directed by providers.
  • Adapted quickly to new procedures and technologies in fast-paced environment.
  • Implemented infection control measures to enhance patient safety protocols.
  • Trained new staff on operational procedures and best practices in patient care delivery.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.

Education

Patient Care Technician

Concorde Career College
Tampa, FL

No Degree - Phlebotomy

South University
Brandon Fl

Skills

Positive attitude

Customer service

Valid Driver's license

Teamwork and collaboration

Attention to detail

Time management

Dependable and reliable

Punctual and reliable

Problem-solving

Quality assurance

Client relationship management

Documentation and reporting

Order verification

Multitasking and organization

Clear communication

Adaptability and flexibility

Verbal and written communication

Customer interaction

Record keeping

Trip planning

Accomplishments

I am a mother of 2 girls and a Nonna to my 2 grandchildren. Organized matriarch of my family. Efficiency and attention to detail is very important to me. I am a painter and crafter. I spend a lot of time on minute detail in my hobbies.

Timeline

Delivery Driver

Edible Arrangements
2013 - 2017

Patient Care Technician

Pepin Heart Hospital
2012 - 2013

Patient Care Technician

Concorde Career College

No Degree - Phlebotomy

South University

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Paula Scott