Paula Wright
Warren,IN
Summary
Proven Account Manager at Aria Care Partners, adept in client relations and account management, enhanced client satisfaction through exceptional service and proactive problem-solving. Skillfully balanced meticulous attention to detail with effective teamwork, achieving high client retention. Demonstrates flexibility and strong organizational skills, ensuring quality and precision in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Account Manager
Aria Care Partners
04.2016 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed long-term care facility accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Strong organizational skills to handle multiple tasks, prioritize responsibilities, and meet deadlines.
- Meticulousness in managing information, documentation and communication to ensure accuracy and quality.
- Flexibility to adapt to changing circumstances and priorities.
Education
Certificate of Completion - Expanded Functions Dental Assistant
Indiana University Bloomington
Bloomington, IN06.2004
Certificate of Completion - Dental Assistant
Purdue University, Fort Wayne
Fort Wayne, IN05.2004
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Attentive to Detail
Timeline
Account Manager
Aria Care Partners
04.2016 - Current
Certificate of Completion - Expanded Functions Dental Assistant
Indiana University Bloomington
Certificate of Completion - Dental Assistant
Purdue University, Fort Wayne
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