Summary
Overview
Work History
Education
Skills
Timeline
Generic

Paula Wright

Warren,IN

Summary

Proven Account Manager at Aria Care Partners, adept in client relations and account management, enhanced client satisfaction through exceptional service and proactive problem-solving. Skillfully balanced meticulous attention to detail with effective teamwork, achieving high client retention. Demonstrates flexibility and strong organizational skills, ensuring quality and precision in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Account Manager

Aria Care Partners
04.2016 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed long-term care facility accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Strong organizational skills to handle multiple tasks, prioritize responsibilities, and meet deadlines.
  • Meticulousness in managing information, documentation and communication to ensure accuracy and quality.
  • Flexibility to adapt to changing circumstances and priorities.

Education

Certificate of Completion - Expanded Functions Dental Assistant

Indiana University Bloomington
Bloomington, IN
06.2004

Certificate of Completion - Dental Assistant

Purdue University, Fort Wayne
Fort Wayne, IN
05.2004

Skills

  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations
  • Attentive to Detail

Timeline

Account Manager

Aria Care Partners
04.2016 - Current

Certificate of Completion - Expanded Functions Dental Assistant

Indiana University Bloomington

Certificate of Completion - Dental Assistant

Purdue University, Fort Wayne
Paula Wright