Proven Account Manager at Aria Care Partners, adept in client relations and account management, enhanced client satisfaction through exceptional service and proactive problem-solving. Skillfully balanced meticulous attention to detail with effective teamwork, achieving high client retention. Demonstrates flexibility and strong organizational skills, ensuring quality and precision in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Account Manager
Aria Care Partners
Main Office, Overland Park Kansas
04.2016 - Current
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Managed long-term care facility accounts, ensuring timely communication and effective problem resolution.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Strong organizational skills to handle multiple tasks, prioritize responsibilities, and meet deadlines.
Meticulousness in managing information, documentation and communication to ensure accuracy and quality.
Flexibility to adapt to changing circumstances and priorities.
Education
Certificate of Completion - Expanded Functions Dental Assistant
Indiana University Bloomington
Bloomington, IN
06.2004
Certificate of Completion - Dental Assistant
Purdue University, Fort Wayne
Fort Wayne, IN
05.2004
Skills
Account Management
Customer Service
Teamwork and Collaboration
Client Relations
Attentive to Detail
Timeline
Account Manager
Aria Care Partners
04.2016 - Current
Certificate of Completion - Expanded Functions Dental Assistant