Paula Zellmer

• Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
• Integrated service and team management strategies to boost business profits.
• Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
• Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
• Controlled inventory costs by carefully managing portion control and reducing waste.
• Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
• Operated slicer and price computing scale to accurately slice, weigh and label meat products.
• Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
• Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.

• Managed supply chain functions for deli supplies, ingredients and merchandise.
• Controlled expenses and boosted profitability by managing food and labor costs.
• Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
• Set schedules for Number staff by planning and designating shifts and hours.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
• Inventoried food products and associated materials on weekly basis.
• Observed quality assurance standards to optimize freshness of deli products.

Cooked

• Communicated product value, quality, and style to educate and entice potential customers.
• Increased sales by effectively communicating product benefits.
• Monitored customer preferences to determine focus of sales efforts.
• Arranged demonstration areas to be appealing to attract attention of prospective customers.
• Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
• Organized and stocked merchandise to keep necessary levels for sales demand.
• Prepared and delivered sleek and professional sales presentations to explain product benefits.
• Educated customers on product features and answered questions regarding product use.
• Developed creative displays and signage to draw customers to products.
• Checked display cases and restocked or faced products.
• Assisted customers in locating items, addressed questions and provided product samples.
• Worked with team to achieve sales goals for products.
• Maintained clean, organized and professional work environment.
• Established and maintained positive relationships with customers.
• Assisted customers with product selection based on individual needs and preferences.
• Greeted customers warmly and pleasantly answered inquiries.

Responsible for ordering, slicing and pricing various types of cheese.

Sliced cheese for display case and for customer requests.

Took inventory monthly and reduced shrink

• Defined clear targets and objectives and communicated to other team members.
• Managed and motivated employees to be productive and engaged in work.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Controlled costs to keep business operating within budget and increase profits.
• Maintained professional, organized, and safe environment for employees and patrons.

• Researched latest design trends, colors, and vendor products for use in new pieces.
• Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
• Drove customer satisfaction by providing recommendations for greenery and flower pairings.
• Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
• Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
• Decreased shrink by Number% through close monitoring of department.
• Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
• Trained employees on customer order taking and basic floral arranging.
• Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
• Inventoried plants and flower care supplies and ordered more.
• Organized and detail-oriented with a strong work ethic.
• Applied effective time management techniques to meet tight deadlines.
• Worked well in a team setting, providing support and guidance.