Paula Dawn Mannon
Phoenix,AZ
Summary
Priority-driven Clinical Manager proudly offering over 29 years' experience delegating tasks, resolving problems quickly and leading by example. Energetic professional committed to working hard to ensure that patients receive courteous service. Promoting proactive planning and organizational skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Manager
Phoenix Children's Hospital Foundation
Phoenix, AZ
06.2012 - Current
- Analyzed data to identify trends in quality improvement initiatives.
- Managed overall operation of nursing services and patient care by handling financial management, quality assurance, patient care, safety risk management and facility maintenance.
- Collaborated with healthcare professionals to deliver high-quality patient care.
- Provided oversight of compliance with all federal, state, local regulations, laws and standards.
- Supervised daily operations of 40 physician practice, overseeing 80 staff members across all departments.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Attended conferences and workshops to stay abreast of changes in the field.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Provided clinical oversight for over 100 patients daily.
- Intervened on behalf of patients when necessary to ensure optimal outcomes.
- Assisted with recruitment, selection, orientation and training activities for new employees.
- Oversaw daily activities and interactions with patients.
- Coordinated weekly work schedules for department employees.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Managed daily operations including staffing levels, budgeting, scheduling and resource allocation.
- Participated in meetings with other healthcare professionals to discuss best practices.
- Evaluated quality index scores and key performance indicators to identify opportunities for improvement.
- Interviewed applicants and made recommendations for new hires.
Clinical Nurse
Phoenix Children's Hospital Foundation
Phoenix, AZ
01.199 - 2003
- Performed physical assessments including growth measurements and developmental screenings.
- Facilitated communication between families, doctors, and other healthcare providers.
- Performed basic physical assessments of newborns through adolescents.
- Educated parents and families on health promotion, disease prevention, and proper nutrition for children.
- Helped pediatric patients understand and feel at ease with treatment plan including chemotherapy, bone marrow transplants, radiation.
- Educated patients, caregivers and families on diagnoses, disease management, wound management, and equipment management.
- Maintained accurate records of patient's health care plans and progress notes using the Allscripts EHR.
- Helped start up a bone marrow transplant program.
- Worked on a 46 bed hematology-oncology and bone marrow transplant unit
Clinical Supervisor
Phoenix Children's Hospital Foundation
Phoenix, AZ
2003 - 2012
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Served as liaison between nursing staff members and other departments throughout the organization.
- Collaborated with multidisciplinary team members to ensure comprehensive care delivery.
- Rotated responsibilities with other clinical supervisors per established schedule to address 24/7 patient care needs.
- Coordinated discharge planning activities to ensure successful transitions from hospital to home setting.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Actively participated in interdisciplinary rounds as part of a collaborative approach to patient care.
Education
Master of Science - Nursing
Arizona State University
Phoenix, AZ12-2009
Bachelor of Science - Nursing
Harding University
Searcy, AR05-1994
Skills
- Staff Guidance
- Operations Oversight
- Patient Flow
- Team Management
- Supervisory Experience
- Unit Leadership
- Clinical Quality Improvement
- Appointment Scheduling
- Staff Scheduling
Affiliations
- Hiking, Cycling, Traveling
Accomplishments
- Daisy Award
- Nominated for quarterly leadership PCMG award 2023
Certification
- CPNP
- RN
- PALS
- BLS
- Chemotherapy/biotherapy certified through APHON
References
References available upon request.
Timeline
Clinical Manager
Phoenix Children's Hospital Foundation
06.2012 - Current
Clinical Supervisor
Phoenix Children's Hospital Foundation
2003 - 2012
Master of Science - Nursing
Arizona State University
Bachelor of Science - Nursing
Harding University
Clinical Nurse
Phoenix Children's Hospital Foundation
01.199 - 2003
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