Paula Patricia Flores Warnock
El Paso,TX
Summary
To establish a history of accomplishments experience and service. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Franchisee owner
Flowar LLc.
01.2016 - 01.2024
- Managed day-to-day operations, overseeing staff scheduling, inventory management, and financial reporting.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
- Optimized staffing levels during peak hours to ensure optimal customer service while minimizing labor costs during slower periods throughout each day.
- Ensured compliance with all franchisor requirements, maintaining high standards in product quality and customer service.
- Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
- Monitored industry trends to identify potential opportunities for growth or improvement within the franchise operation.
- Established strong relationships with local media outlets for increased coverage on promotional events and announcements, resulting in greater public awareness of the franchise''s presence within the community.
- Developed and executed local advertising campaigns to attract new customers and increase brand visibility within the community.
- Increased franchise revenue by implementing effective marketing strategies and promoting customer loyalty programs.
- Implemented cost-saving measures through careful budgeting, expense tracking, and resource allocation.
- Identified areas for improvement in store layout design, enhancing overall appearance while maximizing space efficiency for an improved shopping experience.
- Implemented customer feedback surveys to gather valuable insights into areas of improvement, using the information gathered to make data-driven decisions that enhanced the franchise''s offerings and services.
CEO Flowar Construction
Flowar Construction
01.2021 - 12.2023
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
H&M Host, Starbucks Barista
H&M Host
01.2014 - 01.2015
- Maintained a clean and organized workspace for optimal productivity and safety.
Iron Work, welding, grinding
Elaboracion Y Venta De Productos De Lamina S.A
01.2003 - 07.2013
- Resolved issues efficiently during the construction process through effective problem-solving skills in collaboration with cross-functional teams.
- Contributed to overall team success by providing mentorship and guidance to junior team members on best practices in iron erection techniques.
- Proactively identified potential problems before they escalated into costly delays or compromised quality standards using keen observational abilities coupled with extensive industry knowledge.
- Streamlined workflow by maintaining an organized and clean work environment, reducing downtime due to misplaced tools or materials.
- Enhanced safety on job sites by diligently following OSHA regulations and ensuring proper use of personal protective equipment.
- Reduced material waste by precisely measuring, cutting, and assembling iron components according to project requirements.
- Kept projects on track by consistently monitoring progress against established milestones, making necessary adjustments to work plans as needed.
Spinning Instructor
BMP Madero
01.2011 - 01.2013
- Delivered clear and concise instructions for proper form, alignment, and safety to minimize risk of injury during workouts.
- Implemented regular performance assessments, enabling participants to track progress and set achievable goals.
- Increased class attendance by promoting a fun and supportive environment for all fitness levels.
- Assisted in onboarding new instructors by providing training materials and mentorship throughout their learning process.
- Coordinated with other fitness professionals to offer complementary cross-training opportunities for clients seeking variety in their exercise regimen.
- Incorporated various music genres into class playlists to appeal to diverse preferences among participants.
- Maximized group motivation through energetic instruction style, leading to increased effort in each workout session.
- Addressed any equipment issues promptly, minimizing downtime during scheduled sessions while maintaining a seamless experience for clients.
- Organized special events such as themed rides or charity spin-a-thons, enhancing community engagement and raising funds for local causes.
- Continuously updated knowledge on industry trends and best practices, incorporating new techniques into class routines as needed.
Education
High School Diploma -
01.2005
Skills
- Management
- Business Networking
- Emergency Response
- Training Oversight
- Schedule Coordination
- Business Development
- Marketing expertise
- Customer Service
- Problem-Solving
- Multitasking
- Reliability
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
CEO Flowar Construction
Flowar Construction
01.2021 - 12.2023
Franchisee owner
Flowar LLc.
01.2016 - 01.2024
H&M Host, Starbucks Barista
H&M Host
01.2014 - 01.2015
Spinning Instructor
BMP Madero
01.2011 - 01.2013
Iron Work, welding, grinding
Elaboracion Y Venta De Productos De Lamina S.A
01.2003 - 07.2013
High School Diploma -
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