Paula Vail Fulton
Dayton,Ohio
Summary
Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.
Overview
8
8
years of professional experience
Work History
Sales Associate
Helzberg Diamonds
Beavercreek, OH
08.2024 - Current
- Adhered to company initiatives and achieved established goals.
- Developed trusting relationships with customers by making personal connections.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Developed promotional strategies to increase sales volume.
Assistant Manager
Tilly's
Beavercreek, OH
08.2016 - 09.2017
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Communicated regularly with customers to gain insights into their needs.
- Delegated work to staff, setting priorities and goals.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Coordinated with other departments to ensure smooth flow of operations.
Education
MBA - Business Management
Wright State University
Dayton, OH12-2025
Bachelors in Marketing - Marketing
Wright State University
Dayton, OH12-2024
Skills
- Marketing
- Business development
- Employee engagement
- Retail operations
- Time management
- Sales growth
- Team leadership
Timeline
Sales Associate
Helzberg Diamonds
08.2024 - Current
Assistant Manager
Tilly's
08.2016 - 09.2017
MBA - Business Management
Wright State University
Bachelors in Marketing - Marketing
Wright State University
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