Niah Aldave
Teaneck
Summary
Dynamic sales associate with a proven track record at Victoria's Secret, excelling in customer service and product recommendations. Bilingual and organized, I leverage exceptional interpersonal skills to enhance customer experiences and drive sales. Passionate about digital marketing, I successfully managed social media campaigns to boost brand visibility and engagement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Mango
Jacksonville
09.2025 - 05.2026
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Processed transactions accurately at the cash register.
- Resolved customer complaints with empathy and professionalism, fostering positive relationships and customer satisfaction.
- Designed and arranged merchandise displays to improve store visual appeal and customer engagement.
- Maintained stock levels and replenished inventory.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in the marketplace.
Waitress
Roman Inn
Englewood
06.2024 - 11.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took accurate food and drink orders from guests.
- Delivered food and beverages promptly to tables.
- Ensured customer satisfaction by checking back during meal service.
- Resolved customer inquiries and issues to enhance dining experience.
- Cultivated positive relationships with regular customers through engaging conversations.
- Assisted in training new staff on operational procedures.
- Processed payments using point-of-sale systems accurately.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Sales Associate
Victoria's Secret
Paramus
11.2024 - 01.2025
- Guided customers in product selection, addressing inquiries to enhance shopping experience.
- Aided customers in locating products, responding to questions, and providing tailored product advice.
- Welcomed customers, delivering exceptional service to create positive a shopping environment.
- Handled customer complaints with empathy and professionalism.
- Collaborated with team members to improve customer service experiences.
- Processed transactions accurately at the cash register.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
Sales Associate/Social Media Manager
Paramus Furniture
Paramus
02.2024 - 04.2024
- Coordinated marketing campaigns to promote products and drive sales
- Managed social media accounts to engage audience and increase brand visibility
- Communicated with customers in English and Spanish
- Executed closing procedures to ensure accurate transactions and customer satisfaction
- Answered all phones
Sales Associate
The Smiley Avocado
01.2020 - 12.2022
- Assisted clients with inquiries and concerns, delivering quality customer service.
- Sewed and cut pet accessories, enhancing product offerings.
- Sorted and categorized fabric by type and color, improving inventory organization.
- Created online store
- Marketing (head of the Instagram)
Education
High School -
Teaneck High School
Teaneck, NJ01-2023
Some College (No Degree) - English Literature
Jacksonville University
Jacksonville, FL05-2026
Skills
- Sales
- Customer service
- Cash handling
- Product recommendations
- Inventory management
- Store opening and closing
- Guest services
- Customer engagement
- Customer outreach
- Social Media Management
- Social media strategy
- Digital Marketing
- Content creation
- Salesforce
- Branding
- Marketing
- Business Development
- Negotiation
- Organized
- Creative
- Communication skills
- Exceptional interpersonal skills
- Spanish
- Social
- Sales Management
- Marketing
Certification
Driver's License
Personal Information
Authorized To Work: US
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Sales Associate
Mango
09.2025 - 05.2026
Sales Associate
Victoria's Secret
11.2024 - 01.2025
Waitress
Roman Inn
06.2024 - 11.2025
Sales Associate/Social Media Manager
Paramus Furniture
02.2024 - 04.2024
Sales Associate
The Smiley Avocado
01.2020 - 12.2022
High School -
Teaneck High School
Some College (No Degree) - English Literature
Jacksonville University