PAUL MCNEISH
Philadelphia,PA
Summary
SKILLS
Overview
12
12
years of professional experience
Work History
SR Production Supervisor
Zentis North American Food
Philadelphia, Pennsylvania
03.2024 - Current
- Directed and coordinated production activities to ensure efficient operation of the food processing plant.
- Created monthly reports outlining production goals achieved versus planned goals.
- Scheduled personnel for various shifts in order to meet production deadlines.
- Participated in regular meetings with management team members to discuss progress towards established goals.
- Monitored product quality control measures, such as temperature, moisture content, and packaging requirements.
- Resolved conflicts between employees that arise due to differences in working styles or approaches.
- Trained staff on proper use of machinery and equipment for safe operation.
- Reviewed customer specifications prior to beginning production runs.
- Monitored inventory levels and ordered supplies as needed.
- Implemented cost-saving strategies to reduce waste and maximize productivity.
- Assessed employee performance regularly and provided feedback accordingly.
- Maintained inventories of raw materials, supplies, finished products and equipment.
- Investigated complaints regarding quality issues related to food production.
- Explained goals and expectations required of trainees.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Coached staff on strategies to enhance performance and improve customer relations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with all health, safety and sanitation regulations in the workplace.
- Analyzed daily production reports to identify areas requiring improvement or corrective action.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Promoted safe working conditions by monitoring safety procedures and equipment.
PRODUCTION SUPERVISOR
Sugaright
Fairless Hills, PA
04.2022 - 03.2024
- Lead all activities necessary during a shift to manage inventory, traceability, product integrity and compliance to standards.
- Work closely with the Inventory Manager to ensure all orders on a constantly changing schedule are met.
- Follow proper Work Instruction procedures for the management of liquid and specialty liquid sugar, lab testing for conformance to specification and all aspects of product integrity.
- Ensure the integrity of product if source material is an issue.
- Troubleshoot and correct production or mechanical issues on the floor.
- Promote and expect a safe work environment at all times.
- Management of department resources to ensure maximum output, accuracy and efficiency.
- Meet and exceed all established standards.
- Directing daily transload activities.
- 6+ years monitoring and managing package handlers.
- Ensuring packages are loaded in a timely and productive manner.
- Assuring safety policies and procedures are being adhered by all employees. Operating in full compliance with department, OSHA, corporate, and WISHA standards.
- Well versed in inventory procedures.
- Over years of shipping and handling.
- Highly organized and business oriented.
- Maintaining a strong and open line of communication with my team.
- Strong attention to detail.
- Commendable multi-tasking skills.
- Time management skills.
- Microsoft excel.
- Safety measures.
- Computer proficient.
- Heavy lifting.
- Excellent communication.
- Positive learning process.
- Training and development.
- Quick learner.
- Operations management.
- Results-oriented.
- Delivery the best results and reach daily goals.
- Goal-oriented.
- Processes and procedures.
- Review and sign off on all load documentation prior to shipping.
- Work with lab to verify results as required.
- Develop and train staff according to company objectives.
- Review and mentor staff according to plan.
- Be able to perform all lab chemical testing procedures and troubleshoot issues.
- Ensure the proper security of the facility at all times for biosecurity purposes.
- Oversee and assist with the maintenance of equipment as directed and ensure the work area is clean at all times.
- Operate and maintain a forklift or other equipment for positioning or managing material as needed.
- Sample product as required by Quality instructions and perform qualified testing as required.
- Follow GMP and other quality processes and procedures.
- Perform sanitation on equipment as required.
- Perform other duties as assigned.
NIGHT OPERATIONS SUPERVISOR
Lowe's
Philadelphia, PA
07.2021 - 03.2022
- Supervised night team to ensure efficient store operations and customer service.
- Managed inventory control, including stock replenishment and organization.
- Coordinated nightly store recovery to maintain a clean and organized environment.
- Trained staff on safety protocols and operational procedures for night shifts.
- Implemented loss prevention strategies to reduce shrinkage during night operations.
- Maintained accurate records of nightly operational activities and inventory levels.
- Managed night shift operations and team of 10 employees.
- Maintained accurate records of inventory, supplies, and equipment.
- Ensured proper maintenance of machinery used during night operations.
- Resolved conflicts between employees using effective communication skills.
- Developed strategies to improve operational processes and reduce costs.
ASSISTANT MANAGER
Amazon
West Deptford, NJ
03.2020 - 08.2021
- Complied with company policies, objectives and communication goals.
- Established and enforced clear goals to keep employees working collaboratively.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Provided ongoing training to address staff needs.
- Developed position rotation to support continuous improvement and operator development.
- Created training manual for employees to use as reference guide.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Conducted employee evaluations and reviews.
- Coached and mentored 40 staff members through constructive feedback to develop long-term career goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Developed pricing schedules, costing for materials, and compliance statements.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Met other supervisors and business leaders to plan and guide workflow and operations.
- Coaches and mentored employees by delivering training, guidance and performance monitoring.
- Motivate, coach, and provide feedback to team.
- Overseas the delivery of Amazon orders to customers.
DRIVER TRAINER
Amazon
Philadelphia, Pennsylvania
09.2019 - 03.2020
- Trained new drivers on safety regulations and company policies.
- Conducted road assessments to evaluate driver skills and performance.
- Implemented training programs for delivery efficiency and route management.
- Monitored compliance with transportation laws and organizational standards.
- Developed instructional materials for driver education and best practices.
WAREHOUSE SUPERVISOR
United Parcel Service
Philadelphia, PA
08.2013 - 02.2020
- Build, optimize, and assign routes on your shift.
- Communicate with and respond to Amazon customer service associate on delivery exceptions and requests.
- Support Amazon operations leadership team in daily operations management of the delivery station, including route assignment, leading meeting and communicating with internal and external suppliers.
- Troubleshoot problems through to resolution escalating as necessary.
- Reviews and update SOPS as required.
- Led and managed projects to support logistics efforts and plans.
- Researched issues to address shipping errors and packaging mistakes.
- Consistently met company and department objectives within budget and time constraints.
- Identified and resolved shipping and packaging errors.
- Reduced expenses by securing optimal pricing from third-party logistics providers.
- Completed inventory audits to identify losses and project demand.
- Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Updated and managed training classes and materials.
- Created appropriate learning environments for students.
- Offered flexible work schedule to meet needs of students.
- Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
- Evaluated students' performance and issued progress reports.
- Partner with Operations Manager, Dispatcher and Area Managers to coordinate, facilitate, and measure training related activities.
- Track performance and provide identified retraining and process improvements opportunities.
- Support standard work and safety programs.
- Lead all learning and operational audits.
- Facilitate daily training classes for up to 20 people, including im stations classes and ride alongs.
- Assessed employee performance and facilitated commendations and discipline as necessary.
- Oversaw all production, quality control and material handling operations and made improvements as needed.
- Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality and safety.
- Implemented troubleshooting methods and techniques, effectively alleviating issues with equipment and devices.
- Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
DELIVERY STATION LIAISON
Amazon
Philadelphia, Pennsylvania
06.2018 - 09.2019
- Developed weekly schedules for 30 warehouse employees.
- Verified that materials were stored in correct designated areas throughout the warehouse and monitored inventory control levels for replenishment needs.
- Complied with all standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Hired, coached and trained staff and monitored performance.
- Scheduled all warehouse employees and managed resource allocation to ensure efficient operations.
- Directed safety operations and maintained a clean work environment in adherence to FDA and OSHA requirements.
- Implemented effective customer service procedures to encourage positive feedback.
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Trained and developed culinary personnel to strive for continuous knowledge and professional development.
- Established a customer-centric focus to build customer loyalty and retention.
- Supervised over 40 stamping and assembly employees to maximum productivity.
- Reach and succeed daily goals.
- Coach and succeed employees on their daily goals of a 800pph.
- Reach and succeed a weekly goal of a production rate of 85.
Education
High School Diploma -
Upper Darby High School
Upper Darby, PA01.2013
Skills
- Management of department resources to ensure maximum output, accuracy and efficiency
- Meet and exceed all established standards
- Directing daily transload activities
- 6 years monitoring and managing package handlers
- Ensuring packages are loaded in a timely and productive manner
- Assuring safety policies and procedures are being adhered by all employees
- Well versed in inventory procedures
- Over years of shipping and handling
- Highly organized and business oriented
- Maintaining a strong and open line of communication with my team
- Strong attention to detail
- Commendable multi-tasking skills
- Time management skills
- Microsoft Excel
- Safety measures
- Computer proficient
- Heavy lifting
- Excellent communication
- Positive learning process
- Training and development
- Quick learner
- Operations management
- Results-oriented
- Delivery the best results and reach daily goals
- Goal-oriented
- Processes and procedures
References
- Brian Fromal, 4109408816, Amazon Manager.
Timeline
SR Production Supervisor
Zentis North American Food
03.2024 - Current
PRODUCTION SUPERVISOR
Sugaright
04.2022 - 03.2024
NIGHT OPERATIONS SUPERVISOR
Lowe's
07.2021 - 03.2022
ASSISTANT MANAGER
Amazon
03.2020 - 08.2021
DRIVER TRAINER
Amazon
09.2019 - 03.2020
DELIVERY STATION LIAISON
Amazon
06.2018 - 09.2019
WAREHOUSE SUPERVISOR
United Parcel Service
08.2013 - 02.2020
High School Diploma -
Upper Darby High School