PAULETTE BRIGADE
Orlando,FL
Summary
Adept at customer service and point-of-sale transactions, I enhanced customer satisfaction and efficiency at McDonald's and HSNI. Leveraging attention to detail and exceptional organizational skills, I significantly contributed to team success. My resilience in fast-paced environments underscores my commitment to excellence and continuous improvement.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Orlando, FL
11.2023 - 03.2024
- Operated cash register to process customer payments accurately and efficiently.
- Collaborated with other team members to ensure timely completion of tasks.
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Modified requested menu items in POS system to customize orders.
CUSTOMER SERVICE - REMOTE SUPPORT
HSNI
Orlando, FL
09.2021 - 04.2022
DDD
- Upheld high standards of customer services by responding to inquiries, needs and problems.
- Promoted available products and services to customers during service, account management and order calls.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
High School Diploma -
UNIVERSITY HIGH SCHOOL
Winter Park, FL05-2006
Skills
- Attention to detail
- Customer service
- Point-of-sale transactions
- Inventory counts
- Resilience and persistence
- Safety awareness
- Multitasking and organization
- Taking orders
- Product knowledge
Affiliations
- ENJOY SCHOLASTIC ACTIVITES AND RECREATIONAL ARTS.
- INVEST TIME IN DEEP LITERATURE FOR COGNITIVE AWARENESS.
- DONATIONG AND VOLUNTEERING FOR LOCAL FOOD DRIVES AND CHARITIES WITH LOCAL CHURCHES.
A LITTLE ABOUT ME
- THIS IS MY RELEATIVE WORK EXPREINCE OF MY TIME IN THE STATE OF FLORIDA AFTER RELOCATING FROM NEW YORK. MY TERM LEGNTH IN THE EMPLOYER'S LISTED ONLY BECAME TEMPORARY AS A RESULT OF TRYING TO FIND A PLACE TO SECURLEY RELOCATE MY FAMILY. I HAVE RECENTLY BEEN DIAGNOSED WOTH A BLOOD DISEAES AFFECTING SLIGHT MOTOR SKILLS AND AND SENSITIVE TO TEMPERATURE SPIKES CASING OVERHEATNG. THIS NOW LIMITS WHAT I CAN DO. I HAVE SINCE THEN ALLOCATED MY HOME OFFICE / LOOKING FOR A REMOTE POSITION OR WORK A CALL CENTER SITE.
Timeline
Crew Member
McDonald's
11.2023 - 03.2024
CUSTOMER SERVICE - REMOTE SUPPORT
HSNI
09.2021 - 04.2022
High School Diploma -
UNIVERSITY HIGH SCHOOL
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